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Email Notifications and Sync

Discussion in 'Android Apps & Games' started by otth2oskier, May 27, 2011.

  1. otth2oskier

    otth2oskier Lurker
    Thread Starter

    When a new email arrives (POP3), I get a notification in the notification bar. That is good. If I subsequently remove the email from the server using another email service (for example reading it with Outlook), I would expect that the notification gets removed. Yet it stays and when I check it, there is no email to read.

    Any way to make that behaviour better?

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  2. takeshi

    takeshi Android Expert

    Nope. The app on your device does not interact with Outlook. It connects directly to the mail server. The mail server doesn't track notification status for any of the clients that connect to it.

    POP is old tech and doesn't even support sync like other mail account types. Mail accounts that do sync can sync read/unread status, deletions and moves but they won't sync notification status.
  3. otth2oskier

    otth2oskier Lurker
    Thread Starter

    I understand that the device does not interact with Outlook. My reference to Outlook is just another POP3 client accessing the same mailbox. Any other POP email notification tool I have used can recognize the absence of a message on the server and adjust it's list accordingly. I was surprised when my Android notification did not do that.
  4. jimdroid

    jimdroid Android Expert

    K-9 Mail will remove the notification if the mail is gone from the server. (Account Settings->Sync server deletions). It works both for gMail and for POP3 accounts (I re-tested just now with POP3 to make sure).

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