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Support email problem

Discussion in 'Android Devices' started by Ludee00, Sep 17, 2010.

  1. Ludee00

    Ludee00 Member
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    I have 2 aol accounts set up to my Fascinate. I am not receiving my new message notification? I only know if I have an email when I go into the account and refresh.

    Please help

    I have it set to check every 5 minutes but it doesn't???
     

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  2. woodyt74

    woodyt74 Member
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    and others as well. There are some other threads here about it. I have two POP and 1 gmail accounts set up in the email program with refresh set at 5 minutes. Worked fine the first day but stopped on the second day. I now have to go into each account and refresh to get email although sometimes it get gmail but that is inconsistent. I think this is a software issue that will hopefully get fixed on the update due in the next few weeks. :thinking:
     
  3. Ludee00

    Ludee00 Member
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    Thank you. I came from BB and got my emails pushed. I am not used to this.

    If I had 2 complaints about the phone it would be:
    -email
    -no led

    Otherwise LOVE it.

    Hopefully will get fixed before my 30 days are up
     
  4. Moonfire

    Moonfire Android Enthusiast
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    Co-op'ing, doing software development in IT
    Ohio, US
    I've noticed that the posts about the email problems (that I've read, at least), everyone has their email set to check every 5 minutes. Maybe just the 5 minutes setting is broken? It may be completely unrelated (I can't test it, it's been behaving for me *knocks on wood*) but worth a shot.
     
  5. gaspower

    gaspower Newbie
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    Hello

    Not sure which carrier you are using, but I am on Verizon. Spoke to them yesterday, and they are aware of the email issue. They mentioned that the provider is working on a fix, and should be handled in the next phone update.

    As far as the LED, check noled in the App Store. This may help you.

    JR
     

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