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Support Email Questions: GS7 Edge Emails from Text Msg Showing Up as Attachments + Image Downloading

Discussion in 'Android Help' started by Agar426, Jul 20, 2016.

  1. Agar426

    Agar426 Lurker
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    I've got a Verizon S7 Edge, and I have a couple of questions regarding the stock email app.

    1) I used to be able to read text messages to my email right in the screen, including emojis. Then, tonight I got an email welcoming me to my new Outlook account, which I don't remember doing. Now, all of the texts I receive to my email address show up as attachments, and....when I open the attachment, the font is tiny and emojis are a jumbled mess. How can I turn it back around the other way, the way it used to be. Coincidentally, my Outlook account looks different on my Chromebook as well.

    2) How do I have my email "show images" automatically? On my S3, it was an option in the settings. Can't find it on the S7 Edge, stock email app.

    Thank you!
     

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  2. Agar426

    Agar426 Lurker
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    Bump...

    I've googled this, and can't seem to find an answer. There was some traffic on the Verizon forum that had to do with an Apple iOS update, but that was a few years back

    Basically, up until yesterday, I used to be able to view text messages directly in my email, including a preview from the Inbox. Now, they come in as attachments.....is this a Galaxy S7 issue, email app issue, Verizon issue, etc. More importantly, how do I go back.
     

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