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Help EMail REFRESHING

I am getting tired of turning my cell phone off and on again a few times a day for emails to be refreshed. Once in a while, the refreshing every 10 minutes (as requested) occurs, but mostly it does not work. Facebook does not have that problem, it keeps it up to the minutes.

Is this a defect of the phone?

Please give me an idea on what to do. Thanks.
 

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