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email to text using phonenumber@mymetropcs.com down or gone?

Discussion in 'Metro PCS' started by zipzip, Jan 13, 2015.

  1. zipzip

    zipzip Lurker
    Thread Starter

    Can any other MetroPCS customers confirm if they can still send an email to text message?

    Mine stopped working over the weekend. I have a lot of work processes that email status alerts to 10digitphonenumber@mymetropcs.com -

    Attempts to email don't bounce but never show up. I can send the reverse "text to email" and the return address does still show up as @mymetropcs.com.

    mxtoolbox.com check of mymetropcs.com shows no mx records (other mobile addresses have results when checking i.e vtext.com; tmomail.net etc)

    CSR's act as if this function never existed and basically say MetroPCS doesn't support it. Wanted to see if this is isolated problem or if everyone is affected.
     

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  2. zipzip

    zipzip Lurker
    Thread Starter

    Not 30 minutes after I posted the above - mxtoolbox now reports an mx address for mymetropcs.com

    Pref Hostname IP Address TTL
    10 mymetropcs.nextamh.syniverse.com 205.174.180.92 60 min

    Before it would report "No Records Exist"

    I did get some undeliverable messages back from email to text messages that were sent 4 days ago:

    Delivery has failed to these recipients or groups:

    10digitphonenumber@mymetropcs.comThe server has tried to deliver this message, without success, and has stopped trying. The recipient mail server may be temporarily offline or temporarily unable to accept messages. Please try sending this message again. ​

    And I did successfully receive 1 text message from an email sent 4 days ago. I think what is most likely happening is there was maintenance or a migration started Friday night that is running long and causing this 4 day service outage. The fact that there is an mx record now is a very good sign.
     
    codesplice likes this.
  3. BRIAN5337

    BRIAN5337 Android Enthusiast

  4. zipzip

    zipzip Lurker
    Thread Starter

    10digitphonenumber@mymetropcs.com
    is back working again. It was a pretty long outage. mailing to myphone#@tmomail.net does not work, bounces. I wonder if they will really merge the two into one brand at any point in the future.
     
    kate and codesplice like this.
  5. jjrx3

    jjrx3 Android Enthusiast

  6. BRIAN5337

    BRIAN5337 Android Enthusiast

    It does work for others and myself
    It obviously doesn't bounce back for everyone.

    Location is important.

    I think it has to do with your settings also.
     
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