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Email with Attachments Queued Indefinitely

Discussion in 'Android Apps & Games' started by Phatfingers, Jun 30, 2017.

  1. Phatfingers

    Phatfingers Lurker
    Thread Starter

    My GMail app on my phone has stopped delivering e-mail that has attachments. They remain in my Outbox in "Queued" status. I'm also unable to save the attachment to Google Drive from Gmail.

    I can send e-mail that has no attachments, even if mail with attachments is waiting in the Outbox. My Google Drive account has about 8GB free. The attachments currently failing include a 16 kilobyte .pdf file, created by an invoicing app I've been using successfully for over a year, and a .png screen capture (about 336k). My phone itself has 1.4GB free internal storage and 3.9GB free on SD storage.

    I've tried rebooting my phone, clearing the Gmail App's cache and data (which, of interest to those following similar instructions, deletes the Queued messages without delivering them). I've tried uninstalling and reinstalling the Gmail App, and syncing with wi-fi turned on and turned off. Both my wi-fi and nearest cell tower are within line-of-sight with excellent signal strength. I've reset my password. I'm able to view both the .pdf and .png attachments by opening them in the Outbox-- so I'm thinking that rules out permissions, mimetype issues, and anything specific to the files themselves. I'm able to send attachments from my desktop through Gmail, so it seems isolated to my phone.

    I'm at a loss. Any ideas what else I can try?

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  2. Phatfingers

    Phatfingers Lurker
    Thread Starter

    Update: I tried creating a profile on my son's Android device and sending an e-mail with an attachment from there. The Outbox e-mail was in perpetual "Retrying" status. Family is using about half of our 15GB quota.
  3. Dannydet

    Dannydet Extreme Android User

    Login to Gmail from a PC and delete the offending file / email
  4. Phatfingers

    Phatfingers Lurker
    Thread Starter

    I found an offensive tweet from President Trump and one from George Takei and deleted them both. No effect.
  5. bmbangbahts

    bmbangbahts Lurker

  6. Phatfingers

    Phatfingers Lurker
    Thread Starter

    For anyone else experiencing this problem, a reasonable workaround is to access your mail using the Chrome browser for Android. I can send attachments from there on the same device.
    James L and Dannydet like this.
  7. Arpit Nagar

    Arpit Nagar Lurker

    Hello everyone,
    I just got a temporary solution dor this situation, that as any mail gets into outbox queued so just by refreshing the same will sort out the issue.
    Hope so it will work for everyone. Thanks.
  8. Dannydet

    Dannydet Extreme Android User

    Thanks Armpit


Gmail Forum


Gmail is an easy to use email app that saves you time and keeps your messages safe. Get your messages instantly via push notifications, read and respond online & offline, and find any message quickly. With the Gmail app you get: • An organized inbox - Social and promotional messages are sorted into categories so you can read messages from friends and family first. • Less spam - Gmail blocks spam before it hits your inbox to keep your account safe and clutter free. • 15GB of free storage - You won’t need to delete messages to save space. • Multiple account support - Use both Gmail and non-Gmail addresses (Outlook.com, Yahoo Mail, or any other IMAP/POP email) right from the app.

March 16, 2020
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