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Support Emails gone

Discussion in 'Android Devices' started by justinandroid, May 31, 2010.

  1. justinandroid

    justinandroid Newbie
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    I have noticed if I do a reboot of the Inc the mail client will remove all of the emails that were there prior to the reboot. Anyone else have this, and know a fix?
     

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  2. justinandroid

    justinandroid Newbie
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    noone else has had this issue?
     
  3. sbulley

    sbulley Lurker
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    I believe you may have the same issue I had. Go to each email account if you have multiple. Go to setting > send & receive > Download Options. I may be wrong but I noticed that if the download days wasn't set to 'ALL' it would remove emails that were older then 3, 7, 14...etc days. So if you had this setting on 3 days after that email was sent 4 days ago it would remove it from your phone. Ultimately I set it to 'ALL' and have not had an issue. Keep in mind that once you make the change it will re-download all of your emails that are on the server. You may have to delete a bunch of emails you no longer need. Let me know if this helps.
     

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