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Support emails in gmail with vodeo. not working

Discussion in 'Android Devices' started by pauly814, Apr 24, 2011.

  1. pauly814

    pauly814 Well-Known Member
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    Someone sent me an email from their incredible with a video, m4v, attached. I can't even click on the attachment to view the video.

    If I do a preview,I get an error. Also if I send myself an email with a 3gp video and do a preview, it just spins at fetching attachment.

    Is this normal? How can I download the video. How can I play it ?
     

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  2. project.in.process

    project.in.process Well-Known Member
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    this is a fault of the GMail app, as opposed to the HTC Mail app.
    GMail is a bit finnicky and won't necessarily download the attachment(s) to your phone from your email--it will only try to 'preview' it, and Videos are a PITA to Preview. so, use the HTC Mail app.
    (similarly, this is also the solution for people looking to download a .pdf file through their GMail app)

    here's the solution for the 3gp file:

    open the email in your MAIL app (HTC app). tap the 'attachment' portion of the email, you'll see it spinning for a moment, then turn into a Paperclip icon. (if it keep spinning, try opening the email while on WiFi connection)
    when you've done this, you've downloaded the attachment to your phone\sd card\downloads folder

    now, do 1 of 2 things
    1) app tray>videos>watch the video
    2) use a file explorer to navigate to the phone\sd card\downloads folder and tap the video & choose which Video player you want to use to view the video.

    for the m4v file:
    sadly, the M4V isn't supported on Android. perhaps an alternate video player from the Market supports it (like vPlayer)--but not the native player itself: if it is a true M4V (apple/iphone/ipod) video file--as something usually laidened with DRM--if it were purchased through the iTunes store then it won't be playable on anything but an Apple device.
     

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