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Support Emergency Software Recovery

Discussion in 'Android Devices' started by ex0LL, Nov 24, 2017.

  1. ex0LL

    ex0LL Member
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    Nov 20, 2017
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    Hello, community.

    I am requesting help as I'm experiencing issues for trying to run the Emergency Software Recovery for my Samsung Note 5 via Smart Switch.

    If I connect my device while it's turned on, the software simply recognizes my device (showing up its details such as capacity, model name and phone number) and gives me the options to backup and restore.

    But when I go to More>Emergency Software Recovery , I can't proceed to flash a stock firmware version of the device as it asks me of a code. So I googled and found out that to access the option to do that, I need to connect my device to Smart Switch while my device is on 'Download Mode'.

    My phone is currently stuck in Odin mode with the following strings:

    ODIN MODE
    DOWNLOAD SPEED: FAST

    CURRENT BINARY: Samsung Official
    SYSTEM STATUS: Official
    FAP LOCK: OFF

    Secure Download: Enabled
    KNOX WARRANTY VOID: 1 (0x0303)
    AP SWAEV: B:4 K:1 S:2


    Downloading...
    Do not turn off target

    The device is connected to my PC into Smart Switch, but the software can't apparently recognize my phone anymore and it's displaying the following message:

    Capture.PNG

    The problem is that I essentially cannot access the "initialization" tab in the More>Emergency Software Recovery even in this state. What I see is this:

    Capture2.PNG
    when I actually should be able to see this:

    image.png

    How can I proceed?
     

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    #1 ex0LL, Nov 24, 2017
    Last edited: Nov 24, 2017
    singhk0ng likes this.
  2. ex0LL

    ex0LL Member
    Thread Starter
    Rank:
     #613
    Points:
    26
    Posts:
    33
    Joined:
    Nov 20, 2017

    Nov 20, 2017
    33
    5
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    [​IMG]


    UPDATE: I have found a solution myself, so I am going to post it here for whoever had, have or will have to go through my same issue.

    Samsung's Smart Switch latest versions have been removed the capability to reinitialize your phone.
    This happened due to people abusing this function for debranding.

    You can find and download an older version of the software provided with that option in this link:
    downloadcenter.samsung.com/content/SW/201706/20170601113339558/Smart_Switch_PC_Setup.exe
     
    Dannydet and mikedt like this.

Samsung Galaxy Note 5

The Samsung Galaxy Note 5 was released in August of 2015 and was the company's flagship phablet for the year. The device features a 5.66-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 16MP main camera.

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