Help Emergency Software Recovery

[ex0LL]

Hello, community.

I am requesting help as I'm experiencing issues for trying to run the Emergency Software Recovery for my Samsung Note 5 via Smart Switch.

If I connect my device while it's turned on, the software simply recognizes my device (showing up its details such as capacity, model name and phone number) and gives me the options to backup and restore.

But when I go to More>Emergency Software Recovery , I can't proceed to flash a stock firmware version of the device as it asks me of a code. So I googled and found out that to access the option to do that, I need to connect my device to Smart Switch while my device is on 'Download Mode'.

My phone is currently stuck in Odin mode with the following strings:

ODIN MODE
DOWNLOAD SPEED: FAST
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
FAP LOCK: OFF
Secure Download: Enabled
KNOX WARRANTY VOID: 1 (0x0303)
AP SWAEV: B:4 K:1 S:2

Downloading...
Do not turn off target
​

The device is connected to my PC into Smart Switch, but the software can't apparently recognize my phone anymore and it's displaying the following message:

The problem is that I essentially cannot access the "initialization" tab in the More>Emergency Software Recovery even in this state. What I see is this:

when I actually should be able to see this:

How can I proceed?

 

[ex0LL]

UPDATE: I have found a solution myself, so I am going to post it here for whoever had, have or will have to go through my same issue.

Samsung's Smart Switch latest versions have been removed the capability to reinitialize your phone.
This happened due to people abusing this function for debranding.

You can find and download an older version of the software provided with that option in this link:
downloadcenter.samsung.com/content/SW/201706/20170601113339558/Smart_Switch_PC_Setup.exe

 

[Thambawita]

still not receive the Emergency soft ware recovery cord.

 

[uiop987]

UPDATE: I have found a solution myself, so I am going to post it here for whoever had, have or will have to go through my same issue.

Samsung's Smart Switch latest versions have been removed the capability to reinitialize your phone.
This happened due to people abusing this function for debranding.

You can find and download an older version of the software provided with that option in this link:
downloadcenter.samsung.com/content/SW/201706/20170601113339558/Smart_Switch_PC_Setup.exe

hi there.. i need help!!!

i followed this procedure but the smart switch that i used says, "SM-N920C" does not support initializing..

can you help me with this pleaseeeeeee... tried everything even in samsung kies it does not support..

hope you can see this and respond to it asap..

thanks...

 

[uiop987]

hi there.. i need help!!!

i followed this procedure but the smart switch that i used says, "SM-N920C" does not support initializing..

View attachment 159601

can you help me with this pleaseeeeeee... tried everything even in samsung kies it does not support..

hope you can see this and respond to it asap..

thanks...

HI ANYONE CAN HELP ME???? THANKS