Hello, community. I am requesting help as I'm experiencing issues for trying to run the Emergency Software Recovery for my Samsung Note 5 via Smart Switch. If I connect my device while it's turned on, the software simply recognizes my device (showing up its details such as capacity, model name and phone number) and gives me the options to backup and restore. But when I go to More>Emergency Software Recovery , I can't proceed to flash a stock firmware version of the device as it asks me of a code. So I googled and found out that to access the option to do that, I need to connect my device to Smart Switch while my device is on 'Download Mode'. My phone is currently stuck in Odin mode with the following strings: ODIN MODE DOWNLOAD SPEED: FAST CURRENT BINARY: Samsung Official SYSTEM STATUS: Official FAP LOCK: OFF Secure Download: Enabled KNOX WARRANTY VOID: 1 (0x0303) AP SWAEV: B:4 K:1 S:2 Downloading... Do not turn off target The device is connected to my PC into Smart Switch, but the software can't apparently recognize my phone anymore and it's displaying the following message: The problem is that I essentially cannot access the "initialization" tab in the More>Emergency Software Recovery even in this state. What I see is this: when I actually should be able to see this: How can I proceed?