I just bought the Flytouch 3. Was very excited when I got it... but have had problem after problem. There has been a glitch with the ereader and it wont open up any files. How do I do this? At least the ereader itself will open to the library - which it wouldnt do a couple of days ago... only had it for a week now... very disappointed... would love some help to get me to be enthusiastic again.