This morning I went to my local VZW store fully intending to walk out with a Morotola Droid, but it only took about five minutes playing with both phones to convince me that Droid Eris would be replacing my BlackBerry. First, it simply feels perfect in my hand, where the Droid was larger, boxier, and in general simply didn't feel "right". Sense UI blows the UI of Droid away...period, and since I knew that eventually Eris would be getting the 2.0 upgrade, I quickly made my decision for it over the Droid. To me, it feels, and actually looks, like a slightly smaller version of the iPhone, but because it's a it narrower, it's easier to hold. After 10 years of BlackBerries I have to learn the Android OS, but for a geek it's starting out quite easily. There are just a few "issues" that I hope are me and not the hardware/software. 1. I have seen a movie online showing pinch and squeeze for Eris...but I sure can't find out how to enable it. 2. Font size for the browser shows fully configurable, but mine won't change the pages I'm viewing...they're stuck on size SUPER TINY. 3. Everything I do is in the Google Cloud, so Gmail is very important to me. But...Gmail's font size is also VERY tiny and it can't be changed at all. I don't know if 2.0 will allow this, but I sure hope so because I have to put on drugstore reading glasses to read my email. 4. Contacts. There are some major problems here (for me anyway). I have 291 Google Contacts in Gmail and when they imported to Eris there is a duplicate for every contact. I've tried some of the tricks I read to eliminate duplicate contacts for the HTC Hero (Sprint) but the menu system isn't quite the same so they won't work. If anyone knows how to fixe this I'd really like to know. Also, instead of importing only my contacts, Eris imported all my suggested contacts as well (those email addresses you email probably once that Gmail always wants to add to your address book). This is also annoying, but am hoping a fix is out there for this. 5. Talking for over a minute or two the phone gets quite warm if you touch it to your cheek, where it usually rests during a call. It's not a deal-breaker at all, just another minor nit. 6. Build quality. Have you ever held an iPhone? I think this is equal...probably a little better because the entire shell has a rubberized finish so you won't drop it...unlike the shiny finish on the iPhone that looks terrible with all the fingerprints. 7. Plastic Holster. VZW has a beautiful plastic holster for this that has the build quality of a Seidio. The phone slides into a thin protective shell (except for the phone front) and that slides into the belt holster which has a swivel clip that is the best I've ever seen. You can simply remove the phone from the holster and pocket it if you want without having to change between cases. 8. I better add at least something about the virtual keyboard. I'm 6'4", 200#, and have large hands. This keyboard is almost identical to the iPhone keyboard and I actually like it a lot. I did not like the Moto Droid keyboard...it was very difficult to use my thumbs on, but that's probably from have a BB all these years. I'm sure there is more...but I really love this phone...a LOT more than the Moto Droid. I think they may have thought this would appeal more to the female demographic, but I think it's a far superior phone.