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General Eris Stuck On Boot Screen

Discussion in 'Android Devices' started by smashuri, May 21, 2010.

  1. smashuri

    smashuri New Member
    Thread Starter
    5

    May 21, 2010
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    Graphic Designer
    Champaign, IL
    Hello,

    My boyfriend just bought a Droid Eris (literally got it maybe a month or so ago) and now, all of the sudden, it's replaying the boot screen over and over again. It goes from the "skateboarder droid" to the Verizon startup then to the HTC logo and keeps replaying that sequence.

    I've tried holding the volume down and power buttons at the same time and then went to "recovery" but once it gets to the Triangle-Exclamation-Point icon, I don't know what to do. I've looked at other forums and found no help.

    I've also tried to mount it to my Mac via USB and had no luck at all.
    I'm kind of a n00b so easy on the instructions, please! Any help would be really appreciated!

    Thanks,
    Ashley
     

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  2. xAusTiN

    xAusTiN Well-Known Member
    38

    Jan 5, 2010
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    Cleveland, Ohio
  3. jreed2560

    jreed2560 Well-Known Member
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    Dec 31, 2009
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    Sales Specialist/Wireless Consultant
    Tennessee
  4. xAusTiN

    xAusTiN Well-Known Member
    38

    Jan 5, 2010
    224
    14
    38
    Cleveland, Ohio
    Do NOT flash the leak, only the OTA. You will miss out on many opportunities if you flash the leaks. The OTA is out so flash it with that.
     
  5. jreed2560

    jreed2560 Well-Known Member
    183

    Dec 31, 2009
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    Tennessee
    OP did not say if they were on the leak or not, but if they ARE, then they would have no choice but to flash the leak.
     
  6. Could always call VZW and tell them you are stuck in a reboot loop, that's what I did. They didn't ask any questions and found a replacement at a local store.
     
  7. jreed2560

    jreed2560 Well-Known Member
    183

    Dec 31, 2009
    3,922
    439
    183
    Male
    Sales Specialist/Wireless Consultant
    Tennessee
    thats definitely an option, albeit one of last resort for me. If it can be recovered without him being without a phone for a day, thats the option I would go with.
     

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