So its time to move on. I'm putting my hero back to the original. I went here and downloaded this - RUU_Herrange_UK_126.96.36.199 It starts the process fine then i get "ERROR  BOOTLOADER VERSION ERROR The rom update utility cannot update your android phone. Please get the correct ROM update utility and try again." How do I know what is the correct ROM update? Do I have to flash an older version then do an OTA update? I have updated the radio could that be the reason? FYI - I've had the Hero for 24 months on orange.