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error code

Discussion in 'Android Help' started by Android Question, Jan 21, 2014.

  1. Android Question

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    i cannot get my phone to work will not turn off all it does is come up saying error code 1000
    what to i do
     

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  2. Rukbat

    Rukbat Android Expert
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    1000 means that the operating system was unable to read your profile. That's a major problem.

    If this is a Samsung phone, go to Settings/Accounts. If you have a Samsung account, remove it.

    If not, or it that didn't fix it, it might be time for a trip (for the phone) to the factory, if it's new enough to be worth spending money on a repair.
     

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