i have the htc hero sprint phone,but right now there is no service on it, i dont know if that is whats causing this problem, but i downloaded htcsync 2.0 off the htc website and it installed completely only problem i get is i download the file i want,which is a game from a website called brothersoft.com, and when i click the application installer on the htcsync program, it says the app was successfully transfered to the phone, but on my phone it says "there is a problem parsing the package", can someone help me on this? do i have to have service or do i have to download another program, also do i have to have an sd card, or can it all happen from just a usb cable