1. Download our Official Android App: Forums for Android!
  2. We apologize for the disruption in email services! They are sending out now, but there is a backlog, so it may take a little time to catch up.

Support Error - Unfortunately, S Note has stopped working

Discussion in 'Android Devices' started by sl0w, Feb 9, 2013.

  1. sl0w

    sl0w Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    8
    Joined:
    Sep 27, 2012

    Sep 27, 2012
    8
    0
    5
    This is a factory default Galaxy Note 10.1
    Whenever I try to open the "S Note" application, I get the error message listed above. "Unfortunately, S Note has stopped", the application doesn't finish loading and then closes.

    I have not rooted this Galaxy. This started after I allowed my tab's batteries to run almost all the way down and I allowed it to recharge to 100% overnight. I booted it today, went to start the app, and I got the above error.

    I tried clearing the cache, rebooting, forcing the app to stop... and nothing.
    Any suggestions?
    I'd prefer to clear the data since I have information on there I need.
     

    Advertisement

  2. Frisco

    Frisco =Luceat Lux Vestra=
    Rank:
    None
    Points:
    1,343
    Posts:
    22,479
    Joined:
    Jan 19, 2010

    One thing to try, before a factory data reset (after backing up everything you want to keep), is to clear the data in the S-Note app as well as the cache. That usually does the trick (you have to start over, unless, again, you back up the stuff in S-Note you want to keep).

    Excessive battery drain, down to a non-operative level, should not affect apps/widgets.. but sometimes can if the program is running at the time of the low percentage drain.

    Try the data clear and reboot. If no joy, I'd just go into the menu after backing up the relevant stuff and do the factory data reset.
     
  3. sl0w

    sl0w Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    8
    Joined:
    Sep 27, 2012

    Sep 27, 2012
    8
    0
    5
    How do I backup the data in the S Note app (and restore it after)?

    on a side note, and this is odd, I can use the "Memo" section of the app, accessible from the home screen. I can save the Memo. I just can't open it later.
     
  4. Galaxy Tab2 47

    Galaxy Tab2 47 Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    427
    Joined:
    Sep 3, 2012

    Sep 3, 2012
    427
    38
    43
    How does one back up their files they make in S Notes?
     
  5. JohnB47

    JohnB47 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    221
    Joined:
    Jan 14, 2012

    Jan 14, 2012
    221
    16
    38
    Male
    Devon, UK
    Note files have the suffix .snb and are in directory sdcard\s note. Use a file browser (like Astro) to copy the files from there to your chosen destination on the tab, or connect to a pc and use windows explorer to copy\paste to there.
     
    Galaxy Tab2 47 likes this.
  6. Galaxy Tab2 47

    Galaxy Tab2 47 Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    427
    Joined:
    Sep 3, 2012

    Sep 3, 2012
    427
    38
    43
    Thank you for the help using my pc was the best way for me to setup a folder on my sdcard and copy the S note file to it.
    When you again copy the file from the S note program file to your sdcard will it update the file on the sdcard?
     
  7. Benjie

    Benjie Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    585
    Joined:
    Jul 9, 2010

    Jul 9, 2010
    585
    52
    78
    Working and having fun
    Paradise
    This happened to me twice with a note created on the 10.1 Note and an attempt to refit it on the Note 2.
     
  8. JohnB47

    JohnB47 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    221
    Joined:
    Jan 14, 2012

    Jan 14, 2012
    221
    16
    38
    Male
    Devon, UK
    If you use windows explorer to do it, I presume it would ask if you want to overwrite. I'm not sure what it would do without trying it. Why not just do it and see what happens?
     
  9. Galaxy Tab2 47

    Galaxy Tab2 47 Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    427
    Joined:
    Sep 3, 2012

    Sep 3, 2012
    427
    38
    43
    Good advice and again I thank you for your quick reply. I notice a lot of people using the forum reside in the UK, must be many tablet users there.;)
     

Share This Page

Loading...