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Support EVE Lcd Problem

Discussion in 'Android Devices' started by imsuneaik, Jun 27, 2010.

  1. imsuneaik

    imsuneaik New Member
    Thread Starter
    5

    Feb 20, 2010
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    Hey Guys ,
    I found out that my screen has many lines after i charged my phone anyone encountered similar problems ? [​IMG]
     

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  2. Puzuma

    Puzuma Member
    15

    Jun 30, 2010
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    My wife is having the same problem. She put her phone on the charger last night and this morning it has 2 lines on the LCD. Her's are a little bit farther apart.

    basic troubleshooting is to restart the phone, which didn't work. We also took the battery out for 30 seconds, no change. we're going to try having the battery out for a few minutes and see what happens. We'll let you know.
     
  3. Puzuma

    Puzuma Member
    15

    Jun 30, 2010
    17
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    So having the battery out for 5 minutes didn't help. Called Tech Support and they walked us through a phone reset....

    No change. Now we have to send it in.
     
  4. andymazdamp3

    andymazdamp3 Member
    16

    Jul 3, 2010
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    WOW...I am not the only one...lol...Mine had the same issues...Good news is they are fixing it under warranty..I know screen issues can be a pain getting it covered under warranty however this problem is not due to damage...I love the phone and watch tv shows and movies on it all the time however the other day a black line appeared...and 2 days later another line...I was so pissed! Rogers guy took it and sent it away with no questions asked...I should have it back in a few days...I also bought an iphone while I was waiting cause I hate my back up blackberry...I am impressed with the iphone however still like the android market more...I actually miss my EVE...but not the sensitive home key!!!! lol Let me know how you make out...Cheers...Andy
     
  5. andymazdamp3

    andymazdamp3 Member
    16

    Jul 3, 2010
    11
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    Oh...It's a issue with dead pixels on the LCD screen...apparently it is due to capacitor issues or something like that...It is quite common on LCD screens...Do some research and google it and you will see...black lines across the screen...tks
     
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