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everything works on network internet BUT the browser

Discussion in 'Android Devices' started by mhmohamadi, Jan 8, 2010.

  1. mhmohamadi

    mhmohamadi Newbie
    Thread Starter

    Hello everyone
    i have a question
    i got a new htc her and my network provider did the APN settings
    everything seem to work fine, mails, google mail, facebook , twitter - all services work well on both 3G and WIFI
    ONLY THE BROWSER WORKS ON WIFI AND NOT ON THE 3G
    when i open browser on 3g it tells me PAGE NOT AVAILABLE !
    any ideas ?thanksss
     


  2. lekky

    lekky Lover

    Have you tried connecting to different websites? Also try downloading a browser from the market and see if it connects on that. I suggest downloading Steel from the market, i'm pretty sure it will work.
     
  3. mhmohamadi

    mhmohamadi Newbie
    Thread Starter

    steel is not working either
    but opera does
    but i want steel or the default browser to work on 3g
    whats wrong ? please help me
    and thx for your fast reply
     
  4. Asmo

    Asmo Newbie

    Try turning your network off and then on again, and / or trying rebooting the phone (power off / on)
     
  5. wiseguy_0911

    wiseguy_0911 Newbie

    Me too facing the same problem for internet browsing. Browsing works fine with WIFI, but not with 3G.:mad:
    The weird part is i can access the "market place" through 3G but not able to browse it..

    Any help pleaseeeeeee


     
  6. daveybaby

    daveybaby Android Expert

    I had a similar problem, it turned out my phone had gotten de-registered from the network (i havent got MMS set up properly and every time i try to download one it somehow does this).

    Solution:
    (1) Remove battery without turning phone off first.
    (2) Remove SIM.
    (3) Reboot phone.
    (4) Turn phone off and reinsert SIM
    (5) Reboot phone.

    This forces your phone to reregister on the network.
    If the above steps dont help, i suggest you contact your network provider.
     
  7. djmanvis17

    djmanvis17 Lurker

    I have a similar problem: google.lt, google play, gmal.com works on Wifi, but doesn't work on 3G. If you try different webpages (like ebay.com, nba.com, etc.) works fine. I tried davebaby solution, but those steps doesn't works. Any suggestion? Also I tried hard reset on my phone, but doesn't help. Virus, or troubles with network provider?
     
  8. Crashdamage

    Crashdamage Android Expert

    It's not a virus and there's very likely nothing wrong with the phone. Your service provider is the likely culprit.

    This kind of problem is often related to DNS (Domain Name System) resolution. DNS translates website names into numerical IP addresses and is handled by DNS servers.

    Does using an IP address rather than a website name allow you to connect? For example, instead of 'google.com' use ' http://74.125.224.72/'. If so, it's a DNS problem.

    There can be several causes for this. If the problem happened when on your WiFi network, you should try rebooting routers or modems first. Then maybe try setting different DNS servers. But on mobile data networks you don't have such control.

    You can do a couple of things that are worth a shot. Try clearing browser caches and cookies. If no luck, try a different browser.

    If still no go, contact your mobile service provider. The problem is almost certainly on their end.
     
    #8 Crashdamage, Apr 5, 2015
    Last edited: Apr 5, 2015
  9. EarlyMon

    EarlyMon The PearlyMon
    VIP Member

    Check your APN settings - if your 3G is going through a proxy then the sites may be blocked.

    Note the original values in case you need to go back, change the proxy ports and address to 0.
     
  10. djmanvis17

    djmanvis17 Lurker

    I tried Crashdamage solution: if I use google IP address http://74.125.224.72/, search engine works great. So, it's a DNS problem
     
  11. djmanvis17

    djmanvis17 Lurker

    EarlyMon solution works great! I delete IP address of APN settings, and google.com, google play, gmail works perfectly!
     
    EarlyMon likes this.
  12. Crashdamage

    Crashdamage Android Expert

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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