I am unable to find an answer to my issue anywhere. I cannot send or receive picture mail. This happened to me one other time before; I called Sprint and was told to hard reset my phone. I won't do that again, because I honestly feel that was just the easy way out. There has to be some way to fix it. That being said, I have taken out the battery, let it stay out for a good 20 min. before rebooting. I updated my profile and PRL and I cleared the data in the messaging app. I disabled WiFi and they won't come through using 3G either. I even uninstalled handcent and the problem persists with the stock app. Absolutely none of the above has fixed this issue. I send and receive picture texts daily, so I would really love to have this running again! I have sent myself a photo and it did not go through. I keep getting "generic network failure". I also noticed there is nothing set under any of the connection settings. Should there be something there? Thank you in advance for any help you can offer me! ps- I am not rooted.