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Support EVO won't turn on after initial boot?!

Discussion in 'Android Devices' started by Mongoos150, Sep 2, 2010.

  1. Mongoos150

    Mongoos150 Well-Known Member
    Thread Starter

    Jul 3, 2010
    First the camera button is unresponsive, and now after owning this phone for about a month, I'm at my wits end! Has anyone experienced this?

    Last night after leaving the movie theater I pulled my EVO out of my pocket and pressed the power button - the bottom row button lights come on, but the screen does not (battery is nearly full by the way). Pressing the power button makes the bottom buttons turn on and off, but the screen is off. I perform a battery pull, everything seems fine, I can get into the phone after it boots, but once I press the power button to turn the screen off, the screen never turns on again - but the bottom buttons light up like last time. Repeat, repeat, repeat.

    I have to perform a battery pull every time I turn the screen off. I've now changed the display timeout to 'never' - and if I keep the screen on permanently from the initial bootup, the phone works fine. Absolutely insane. If Sprint can't exchange the phone (due to lack of stock) I'm considering going back to a blackberry. This is my third EVO, and although I love it when it works, I need something a little more reliable.


  2. I want my EVO

    I want my EVO Well-Known Member

    May 28, 2010
    Software Engineer/ Data Analyst
    Buffalo, NY
    More information is needed.

    Do you use an App Killer? If so what is it and whats it set to.
    Are you Rooted? If so what Rom/ Kernel are you using.
    Are you using 2.1 or 2.2?

    I understand your upset but if your looking for answers on an issue it helps if we know what your setup is.
  3. Mr. Ed

    Mr. Ed Well-Known Member

    Jun 27, 2010
    Over Yonder
    unfortunately I read of someone else on the forums having the issue and found that the screen was bad and they received a replacement.

    If not rooted I would take it into a sprint repair center asap while phones are reportedly available.
  4. devayne

    devayne New Member

    Oct 24, 2010
    Yeah, Could You Please Help Mr. I'm Having Somewhat the Same Issues Except My Phone Will Not Turn On At All I Did Root It 2.2

    And, Everytime I press The Power Button, The White And Black Htv Evo 4G Screen Appears And Right After That It Goes To That Menu Where Your Supposed Hold The Down Volume Button And Power Button At The Same Time When All I Do Is Press Power Once.

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