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General Exchange Activesync setup problem. Help!

Discussion in 'Android Devices' started by Rockindiver, Sep 17, 2010.

  1. Rockindiver

    Rockindiver Member
    Thread Starter
    15

    Feb 26, 2010
    13
    0
    15
    Hi,
    I'm currently set up to receive/send work emails via the POP server but anytime emails download to the phone they show as read on my work PC even if I haven't read them. According to HTC this is a bug in the old software. I have recently downloaded 2.1.
    To rectify my email problems I've attemped to set up Exchange Activesync. The problem is that it gets all the way through the setup process and when I press finish setup it tries to process but always comes back with an erroe message: Failed to create the account. Please try again later.
    Any ideas?
     

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  2. bjanow

    bjanow Well-Known Member
    163

    Dec 3, 2009
    2,763
    477
    163
    Colorado
    Have you tried IMAP? Activesync is problematic with HTC mail.
     
  3. jhewit22

    jhewit22 Well-Known Member
    56

    Mar 15, 2010
    223
    4
    56
    Graphic Designer
    Erie, PA
    I had to download TouchDown for my ActiveSync mail to work...I have had NO problems with it since then.
     

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