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Support Exchange Issues, not syncing all emails

Discussion in 'Android Devices' started by boomboom1968, Jan 8, 2010.

  1. boomboom1968

    boomboom1968 Lurker
    Thread Starter

    Jan 8, 2010
    ShoreTel IP sales
    Hello All,
    Our company just switched from BB to Droid phones for 8 people. We love it except we are having major problems with Exchange. The syncing is all over the place, first they all work, then it stops for 3 hours and picks up again. Next the inbox disappears, when it comes back, only 20% of the emails are there, random as to which ones are gone. I tried the touchdown application and this initially picked up new emails, then it had the same issues, syncing some emails and not others. We are willing to adjust settings on Exchange, but I'm not sure why it works sometimes and not others.
    Currently our workaround is forwarding everything to gmail as that syncs instantly, but it is not ideal for replys and i have to manage 2 inboxes.
    Any ideas would be appreciated. Love the phone and all the other applications.


  2. welcome to the forum, glad to have ya aboard

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