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Support Exchange wiped my Phone!!

Discussion in 'Android Devices' started by Karuk, Sep 21, 2010.

  1. Karuk

    Karuk Well-Known Member
    Thread Starter
    68

    Nov 11, 2009
    375
    100
    68
    Tech Admin
    I have been looking for a good security program (wave secure ish) to load onto the android and iphones at my office. I found an option in Exchange webmail that says it can wipe any phone that is logged into webmail. Thinking that only the exchange account would be deleted I proceeded with the wipe.

    To my surprise Exchange started the factory reset function on my phone. Total reset! Took 2 hours to get my phone back to normal.

    Anyone else tried to use this feature?
     

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  2. NilsE

    NilsE Well-Known Member
    43

    Aug 7, 2010
    206
    48
    43
    IT Security
    Near Albany, NY
    Yes, it is an option that many administrators leave in by accident and some cases by design.

    The logic behind it is to be able to rid a phone of all corporate stuff in the event the phone is lost or stolen.

    To me it is a dangerous option especially if you tick off the administrator....
     

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