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General Exchanging Gnex?

Discussion in 'Android Devices' started by nkk, Jan 1, 2012.

  1. nkk

    nkk Android Expert
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    So, I think I have to send this GNex back becuase it will toggle the charging state 10 to 20 times a minute by itself, even if it is not within 20 feet of a charger.

    I just wondered how people have been doing this. I heard murmurs some time ago of people being able to get a new phone (not just Gnex, TB and DINC too) if it as a manufacturer's defect and they were within the return window. Is that true? Obviously I would prefer a new phone if that is an option, even though I have never had major problems with the refurbs (save getting a leaf in one of my DINCs, that was odd).

    Thanks,
    NKk
     

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  2. quiklives

    quiklives Android Enthusiast
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    Yeah I would definitely try that first. Did you order it from Verizon? You should be able to take it into a store and show them what it's doing and get them to exchange it for a brand new one. I don't even think there are refurb ones available yet.
     
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