1. Download our Official Android App: Forums for Android!

Support Experiencing random restarts

Discussion in 'Android Devices' started by bassdelux15, Jan 6, 2012.

  1. bassdelux15

    bassdelux15 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    79
    Joined:
    Jul 14, 2010

    Jul 14, 2010
    79
    7
    16
    Male
    College Student
    Philadelphia, PA
    Hello all, has anyone been experiencing any random restarts on your GNexus? Like the phone will shut off and turn itself back on. It has happened twice while I was on a flash heavy site while watching a video on it. Once while I was on the android market and once more when i was reading manga. The last two I mentioned occured within the last 3 days. The restarts involving flash was about 2 weeks ago.
     

    Advertisement

  2. Lohung

    Lohung Android Enthusiast
    Rank:
    None
    Points:
    53
    Posts:
    387
    Joined:
    Dec 15, 2011

    Dec 15, 2011
    387
    56
    53
    Pittsburgh
    yes i have had 1 restart... its part of the issuse of having a phone with a brand new software.. my advice is go HERE and download the latet version of Flash which is 11. if you have or if the phone continues to crash i wouold go back to the store and replace it. may be a phone issue.

    i would try a couple of other flash heavy sites as well because it may just be the website and some weird funky coding going on in that site.

    do not leave the store until you try it out though. go to the website and same video and see if it crashes and shuts off again.
     
    bassdelux15 likes this.
  3. jamisont

    jamisont Well-Known Member
    Rank:
    None
    Points:
    53
    Posts:
    204
    Joined:
    Dec 17, 2011

    Dec 17, 2011
    204
    55
    53
    not sure about smartphone but for pc and laptops, random reboot is caused by overheat/cache/software conflict.
    you should try some task killers to clear cache, and see if it helps.
    if u have thick case on or gel type case, use GNex without a case for a while to see if it helps. (also no games during recharging battery, it overheat device)
    some apps might caused it (still running in background if u dont close it)
    if none of that helps i'd do factory reset and give it a go, and exchange it if all fails.
     
    bassdelux15 likes this.
  4. Academic

    Academic Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Jan 2, 2012

    Jan 2, 2012
    1
    0
    5
    I had this problem with Green Power running. Don't know if you have this SW installed on your gNex. If this is the case, desactivate the WiFi management into Gree Power will resolve the case.

    I'll transmit the information to Green Power dev. team.
     
  5. jonny772

    jonny772 Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    83
    Joined:
    Jan 20, 2010

    Jan 20, 2010
    83
    4
    36
    I have had this happen twice, once playing a game, and once doing something else I cant recall. Has not happened in a while.
     
  6. g nexta

    g nexta Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    162
    Joined:
    Nov 23, 2011

    Nov 23, 2011
    162
    9
    36
    near DC
    This happened 3 times to me, just yesterday. Completely out of the blur.
     
  7. wselph

    wselph Lurker
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Dec 1, 2010

    Dec 1, 2010
    3
    0
    5
    I have had this GNexus phone since Verizon starting selling it.
    I know that three times the reboot happen while I was having a phone call.
    At least three more times while it was just working like using google map navigation.
    I turn it off daily now but not during the holidays and I can not tell it this helps.
    I have a thick case and the bigger battery - I don't want to believe they are a factor.
    I usually have it in the holder on the dash which gives it plenty of ventilation.
    Lets continue to share our reboots and determine if it is hadrware or software related.
     
  8. shaffilupagus

    shaffilupagus Member
    Rank:
    None
    Points:
    16
    Posts:
    37
    Joined:
    Dec 10, 2011

    Dec 10, 2011
    37
    7
    16
    Philly
    I was driving with navigation and while on a call, and the phone rebooted (during a really inconvenient moment too, I may add). I get random reboots - once a week centered around using these two functions
     
  9. foo

    foo Android Enthusiast
    Rank:
    None
    Points:
    68
    Posts:
    483
    Joined:
    Oct 20, 2008

    Oct 20, 2008
    483
    105
    68
    IT
    Chicago, IL
    I've had random reboots but they stopped once I uninstalled Volume+ & especially LightFlow

    Yes both prob work for most people but for whatever reason, mine stopped as soon as I got rid of those
     
  10. Rockdiesel

    Rockdiesel Newbie
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    May 20, 2010

    May 20, 2010
    14
    2
    16
    My GNex has rebooted automatically 3 times when running Pandora.
     
    rpretzel likes this.
  11. Dklas2k

    Dklas2k Newbie
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Jan 8, 2012

    Jan 8, 2012
    14
    2
    16
    I've had my GN since Dec. 24h and have had it auto reboot at least 6 times. Just the other day, when I went to wake the phone, it was stuck on a black screen. Had to do a battery pull to reboot. I hope this doesn't become a habit.
     
  12. kylecummins

    kylecummins Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    841
    Joined:
    Dec 11, 2011

    Dec 11, 2011
    841
    160
    93
    Union Member
    Canada
    Wait, this isnt a motorola ;)
     
  13. sahakiap

    sahakiap Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Jan 8, 2012

    Jan 8, 2012
    1
    0
    5
    yesterday i had my gn on my desk and noticed that it was making a call on its own as i heard the verizon programming sound. a couple of hours later my phone restarted. i wonder if this is by design? the phone was sitting idle for at least an hour before it restarted.
     
  14. OffRoader

    OffRoader Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Apr 9, 2010

    Apr 9, 2010
    1
    0
    5
    I was curious about this too. The first time it happened to me was while I was listening to music with Spotify. It restarted probably 4 or 5 times (once every 10-15min.). Just the other day while using the Sirius/Xm app it restarted on me twice.

    It really is frustrating. Hopefully something gets figured out soon. I otherwise love my Nexus, but this I feel is a major issue.
     
  15. balders

    balders Well-Known Member
    Rank:
    None
    Points:
    63
    Posts:
    245
    Joined:
    Jun 13, 2010

    Jun 13, 2010
    245
    33
    63
    Hampshire, England
    I've had to do a hard reset about 6 times. Every time its when I've been unlocking the phone. I've been trying to unlock by swiping to the right and nothing has happened.
     
  16. Dklas2k

    Dklas2k Newbie
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Jan 8, 2012

    Jan 8, 2012
    14
    2
    16
    I was trying to unlock the phone but when I pressed the power button, the swipe to unlock screen didn't even pop up. It was just a black screen. Keep in mind that the screen was on with all black background.
     
  17. jonny772

    jonny772 Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    83
    Joined:
    Jan 20, 2010

    Jan 20, 2010
    83
    4
    36
    Today using nova launcher and widget locker. The phone restarted.
     
Tags:

Share This Page

Loading...