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Exposre and ISO controls no effect on Video on Note 4

Discussion in 'Android Devices' started by stevecrye, Nov 9, 2014.

  1. stevecrye

    stevecrye Lurker
    Thread Starter

    For my first smartphone, I got the Note 4. Of course, I did not expect it to perform on video like my Panny GH3 or Sony NX5/NX70.

    But, it has a very annoying defect, wondering if all Note 4's have the problem.

    The exposure settings such as ISO , +/- , only affect stills. With video, when using them, on the preview before starting the recording, they seem to be working. And, they work for stills. But as soon as the recording starts, the image on the screen reverts to the default look. For example, if I boost the exposure +2, the preview looks over exposed, and if I drop it to -2, the preview looks underexposed - but neither setting has any effect on the final video. It does not matter which video size or fps is chosen.

    Again, all is normal for stills.

    After trying and hating some 3rd party camera apps, I contacted Samsung support via chat. Typical offshored frustration, please see below.

    ---------
    Valyncia: I am sorry to say, it is default with the device.
    steve crye: Can you please elaborate?
    Valyncia: Sure.
    Valyncia: I am sorry to inform you that the exposure values are applicable only for the pictures but not the videos which is the reason why the exposure values are not getting applicable for the recording.
    steve crye: Can you please provide a link to a document that confirms that?

    (At that point the chat operator disconnected the chat!)

    I'm pretty disappointed with the video performance. Stuck in auto, with only a tease on the preview that does not actually work is very bad engineering. Even my old flip phone could adjust video exposure!

    All feedback and comments most welcome!

    Steve
     



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Samsung Galaxy Note 4 Forum

The Samsung Galaxy Note 4 release date was October 2014. Features and Specs include a 5.7" inch screen, 16MP camera, 3GB RAM, Snapdragon 805 processor, and 3220mAh battery.

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