Okay, I want to say I searched first before posting my own thread. I did find similar problems and tried to use the advice in those threads to resolve my own problem. None of them worked. Problem: Certain contacts' ring tones do not work. It does not matter if it is a factory ring tone or one that I've made personally. Whenever the person calls, it always uses the default ring tone. Steps taken to resolve: I've tried using several different microSD cards, both of which worked in my BB8800. I've tried reformatting the cards and then reloading the ring tones. So, I'm stuck. I just don't know how to resolve this issue and it is driving me insane. This problem is so ridiculously bizarre that I would swear this thing is running on some sort of MS creation. Any help would be greatly appreciated.