1. Are you ready for the Galaxy S20? Here is everything we know so far!

Factory reset not unlocking/unblocking phone

Discussion in 'Android Devices' started by kbdavies, Jan 15, 2021.

  1. kbdavies

    kbdavies Lurker
    Thread Starter

    I have a Samsung Galaxy Note 8 on Tmobile and I put in the phone pin after startup (not sim pin) wrongly 3 times. I got a message saying - "pin blocked. Your pin has been blocked. To unlock your device, contact your service provider".

    I had no access to any phone functions (except 911/SOS calls), so I reluctantly did a factory reset which seemed successful (i can hear Samsung voice prompts to set up phone), but i am still getting the screen with the message above and no access to the phone itself.

    I have no idea what Android version on the phone, it cannot be older than Pie.

    Anyone come across this issue before?
     

    Attached Files:



    #1 kbdavies, Jan 15, 2021

    1. Sponsored

      Download the Forums for Android™ app!


      Download

       
  2. mikedt

    mikedt 你好

    Yeh, I don't think it's the SIM PIN, because you would see it requesting the PUK code. I think the Note 8 would have Android 8 or 9. Not sure if Samsung released Android 10 for that phone.

    Have actually tried contacting your service provider, if it is something they can resolve? Is it a carrier version Note 8 you've got?
     
    #2 mikedt, Jan 15, 2021
    ocnbrze likes this.
  3. riskybzns

    riskybzns Lurker

    it's 9. i found out the hard way and i'm not thrilled at all about it
     
    #3 riskybzns, Jan 22, 2021

Samsung Galaxy Note 8 Forum

The Samsung Galaxy Note 8 release date was September 2017. Features and Specs include a 6.3" inch screen, 12MP camera, 6GB RAM, Exynos 8895 processor, and 3300mAh battery.

Buy Buy
September 2017
Release Date
0
Reviews
Loading...
Similar Threads - Factory reset unlocking
  1. boo222

    Factory reset with a non-working screen?

    boo222, Mar 29, 2022, in forum: Samsung
    Replies:
    1
    Views:
    577
    ocnbrze
    Mar 31, 2022
  2. heretical

    need help with factory reset and saving info

    heretical, Mar 28, 2022, in forum: Android Lounge
    Replies:
    10
    Views:
    748
    heretical
    Mar 29, 2022
  3. Python49

    Whatsapp keeps crashing even after reinstall and factory reset

    Python49, Mar 14, 2022, in forum: Android Devices
    Replies:
    6
    Views:
    641
    ocnbrze
    Mar 14, 2022
  4. blahblah79

    Phone verification to do factory reset

    blahblah79, Jan 9, 2022, in forum: Android Devices
    Replies:
    11
    Views:
    1,141
    iBowToAndroid
    Jan 10, 2022
  5. AndroidHusband

    Help Remove "hidden" account without factory reset

    AndroidHusband, Jan 5, 2022, in forum: Android Devices
    Replies:
    6
    Views:
    1,171
    AndroidHusband
    Jan 5, 2022
  6. meridius

    Help Encrypted SD Card removed before factory reset

    meridius, Dec 17, 2021, in forum: Android Devices
    Replies:
    5
    Views:
    2,292
    meridius
    Dec 17, 2021
  7. pbmac

    Galaxy S10 Needs Factory Reset - Can't See Screen

    pbmac, Nov 23, 2021, in forum: Android Devices
    Replies:
    5
    Views:
    2,327
    pbmac
    Nov 23, 2021
  8. iprobablyneedhelp

    Need help factory resetting

    iprobablyneedhelp, Nov 19, 2021, in forum: Android Devices
    Replies:
    5
    Views:
    1,157
    iprobablyneedhelp
    Nov 22, 2021
  9. ThisRandomDude

    Stuck in Reboot Loop - Factory Reset failing

    ThisRandomDude, Nov 8, 2021, in forum: Android Devices
    Replies:
    6
    Views:
    1,145
    ThisRandomDude
    Nov 21, 2021
  10. AndroidUser_182

    Help Is it okay to Perform a factory reset at 30% ?

    AndroidUser_182, Oct 29, 2021, in forum: Android Devices
    Replies:
    3
    Views:
    913
    svim
    Oct 29, 2021

Share This Page

Loading...