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Support Factory Reset not working

Discussion in 'Android Devices' started by njlieck, Nov 17, 2012.

  1. njlieck

    njlieck Member
    Thread Starter
    15

    Dec 15, 2011
    21
    0
    15
    Hiya

    trying to flog my HTC Desire HD. Website gives two ways to do a factory reset - either go to Privacy and choose Factory Reset option (there isn't one) or keep vol down button pressed while turning on (phone simply switches on normally). Can anyone shed some light on this?
    Thanks!
    Norbert
     

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  2. BrutalUK

    BrutalUK Well-Known Member
    53

    Jul 25, 2011
    280
    92
    53
    Male
    Gloucestershire
    Try this via the dial pad.... *#*#7780#*#*

    It may work but it depends on what version you have installed.

    The volume down + power button should work, just need to time it right. I usually hold the vol down then press the power button for 1 second and let go of it.
     
    NEOCRIVI likes this.
  3. D-U-R-X

    D-U-R-X turbo drinker
    1,343

    Apr 20, 2011
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    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    Can't remember exactly where the tick box is, but there is one called "Fastboot" which I believe, if ticked, means that the second method (powering off completely and then powering on whilst holding the volume down button) would not work... give me a couple of mins to try and find the info out :)
     
  4. D-U-R-X

    D-U-R-X turbo drinker
    1,343

    Apr 20, 2011
    16,881
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    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    I think that this is where you need to go:

    Menu=>Settings=>Applications=>Fast boot
     
    scary alien and ral like this.
  5. Mehta23

    Mehta23 Well-Known Member
    173

    Press reboot phone in the power menu (hold power button)

    As soon as the lights turn off, hold the volume down button.
     
    ral likes this.
  6. njlieck

    njlieck Member
    Thread Starter
    15

    Dec 15, 2011
    21
    0
    15
    Many thanks, that did the trick!
     
  7. D-U-R-X

    D-U-R-X turbo drinker
    1,343

    Apr 20, 2011
    16,881
    7,193
    1,343
    Work to live, not the other way round!!
    Sheffield, South Yorkshire
    No worries!! :)
     
  8. SHAMIM MOHAMMED

    SHAMIM MOHAMMED New Member
    5

    Oct 9, 2016
    1
    0
    5
    Male
    Follow the steps:
    1. Shut down your device.
    2. Hold on Vol+ button and Power button together.
    3. Using Vol-/vol+ buttons, select 'clear and wipe data' , press power button to enter.
    4. After the data is wiped completely, Select "Reboot the device now" !


    It is just simple as it is.

    - All shit out here tells you to use vol down button. But use Volume up button, instead.

    - This can be the only solution if your device is locked after repeated wrong patterns more than five times.

    - When the device cannot be connected to internet or wifi.

    - If you forgot the google email id or password with which you used the device.

    Now Go...!!!
    Thank me later with a reply here.
     
    #8 SHAMIM MOHAMMED, Oct 9, 2016
    Last edited: Oct 9, 2016
  9. mkdon

    mkdon Member
    16

    Nov 25, 2016
    24
    1
    16
    hi

    i got an old htc desire and its stopping booting. when i switch it on i get the white screen with options to fastboot,recovery,clear storage. but my volume keys are not moving up or down. any suggestions?
     
  10. mkdon

    mkdon Member
    16

    Nov 25, 2016
    24
    1
    16
    anyone??
     

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