1. Download our Official Android App: Forums for Android!

General Factory reset now deletes all your photos!!!

Discussion in 'Android Devices' started by truelove79, Jan 12, 2012.

  1. truelove79

    truelove79 Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    133
    Posts:
    728
    Joined:
    Feb 12, 2010

    Feb 12, 2010
    728
    295
    133
    Electrical Engineer
    Peoria, IL
    GRRRRR!!! Because the Gnex has no SD card and the internal memory is just one partition, doing a factory reset wipes all your photos and music and anything else you've saved. On all previous Android phones (that has SD cards) doing a factory reset didn't touch any of your data files (photos, music, documents, etc.). That is kind of sucky!! :mad:
     

    Advertisement

    jkc120 likes this.
  2. pool_shark

    pool_shark Android Expert
    Rank:
     #82
    Points:
    343
    Posts:
    2,509
    Joined:
    Aug 21, 2010

    Aug 21, 2010
    2,509
    565
    343
    Male
    Enterprise Server Engineer
    Ohio
    I read that it doesn't do that if you do a factory reset, unlike when unlocking the bootloader. I guess that person was wrong.

    I've also read that if you factory reset using clockwork recovery it won't touch the sd card partition.
     
  3. ChiTownJim

    ChiTownJim Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,380
    Joined:
    Jan 9, 2010

    Jan 9, 2010
    2,380
    286
    163
    Restaurant Owner and Chef
    Denver
    I've done over a dozen resets (everytime I flash a new rom) and it hasn't deleted any of my pics or music
     
  4. RichSz

    RichSz Not Entitled
    Rank:
    None
    Points:
    313
    Posts:
    2,086
    Joined:
    Jul 9, 2010

    Jul 9, 2010
    2,086
    1,173
    313
    Male
    Software Engineer
    Between Imladris and Lothl
    I don't know about a factory reset, but unlocking absolutely, 100% deletes EVERYTHING!
     
    Crashumbc likes this.
  5. binary visions

    binary visions Android Expert
    Rank:
    None
    Points:
    413
    Posts:
    3,334
    Joined:
    May 14, 2010

    May 14, 2010
    3,334
    1,443
    413
    This is not correct.

    Nobody would be able to ROM their phone if this were the case, because the ROM is stored on the SD card.

    I am sorry that whatever you did to your phone wiped your sdcard, but making incorrect thread titles is just going to mislead other people. If you'd like to post up what you did, we might be able to help figure out why it happened.

    Having the partition on the internal memory does not, IN ANY WAY, prevent the phone from leaving the SD card intact during a factory reset. Partitions are individually wiped, it doesn't just issue a "delete everything" command to the memory chip.
     
  6. rmrlc

    rmrlc Member
    Rank:
    None
    Points:
    18
    Posts:
    68
    Joined:
    Aug 16, 2010

    Aug 16, 2010
    68
    10
    18
    setting/backup & reset/Factory data reset

    Screenshot_2012-01-12-14-46-53.jpg
     
  7. Shockwave78

    Shockwave78 Android Enthusiast
    Rank:
    None
    Points:
    63
    Posts:
    339
    Joined:
    Oct 16, 2011

    Oct 16, 2011
    339
    30
    63
    HVAC
    NH
    dunno but if its anything important i would obviously save it before doing a factory reset, i expect that it would delete everything..Thats why i want it to do a factory reset in the first place.
     
  8. chamjin

    chamjin Member
    Rank:
    None
    Points:
    18
    Posts:
    48
    Joined:
    Dec 21, 2011

    Dec 21, 2011
    48
    16
    18
    Los Angeles, CA
    Yup. I can confirm, it will indeed wipe out all data.
     
  9. Mr. Orange 645

    Mr. Orange 645 Android Enthusiast
    Rank:
    None
    Points:
    68
    Posts:
    298
    Joined:
    Oct 6, 2010

    Oct 6, 2010
    298
    120
    68
    SW Missouri
    Factory reset through CWM will NOT delete the virtual SD card contents...however, a factory reset through security settings deletes EVERYTHING.
     
  10. syntrix

    syntrix Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,418
    Joined:
    Nov 6, 2009

    Nov 6, 2009
    2,418
    303
    163
    engineer
    The South
    Exactly, which is why I use adb command line to backup the `sdcard` partition.

    You can't just copy it in windows, I always get errors and it aborts, adb is the way to go!

    Also since you don't have a drive letter, you can't rsync in windows, or use any other "sync" tool that I have found to actually copy 100% of the storage.
     
  11. binary visions

    binary visions Android Expert
    Rank:
    None
    Points:
    413
    Posts:
    3,334
    Joined:
    May 14, 2010

    May 14, 2010
    3,334
    1,443
    413
    Bwahaha... I thought I was in the root forum, and thus assumed he was referring to CWM. Whoops - but really, it says what it will delete. I'm not quite sure why it's noteworthy.

    Frankly, I'm guessing it's there to protect users from thinking they deleted all of their personal data when doing a factory reset. There is nothing whatsoever that prevents Google from doing a factory reset but leaving the /sdcard partition intact.
     
  12. pool_shark

    pool_shark Android Expert
    Rank:
     #82
    Points:
    343
    Posts:
    2,509
    Joined:
    Aug 21, 2010

    Aug 21, 2010
    2,509
    565
    343
    Male
    Enterprise Server Engineer
    Ohio
    I've copied the contents of mine back and forth several times using windows.
     
  13. syntrix

    syntrix Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,418
    Joined:
    Nov 6, 2009

    Nov 6, 2009
    2,418
    303
    163
    engineer
    The South
    Yeah, I kept getting fail, hence the other method.... even from day one... copying to the phone... then trying to copy back to the computer.

    Glad drop and go is working for you!
     
  14. truelove79

    truelove79 Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    133
    Posts:
    728
    Joined:
    Feb 12, 2010

    Feb 12, 2010
    728
    295
    133
    Electrical Engineer
    Peoria, IL
    For those of you who don't believe me for some reason, I didn't post this to start a debate or to ask a question. I posted this to tell you that this is what it does. The nexus does not have an sd card contrary to what at least 1 person said in this thread. The internal memory is 1 partition and a factory reset formats the entire partition. You will lose your photos your music and anything else stored in internal memory. The phone warns you of this before you do the factory reset. This is in stark contrast to what android phones have done in the past. Previous android phones have always had an sd card which did not get touched when you get a factory reset. Don't get me wrong, I love the nexus! But this is just a little bit of a pain in the butt when you have to do a factory reset.
     
    jkc120 likes this.
  15. diablo1313

    diablo1313 Member
    Rank:
    None
    Points:
    18
    Posts:
    33
    Joined:
    Dec 31, 2011

    Dec 31, 2011
    33
    10
    18
    Software Tester
    Cleveland, OH
    Or you could just backup your phone to your computer.
     
  16. truelove79

    truelove79 Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    133
    Posts:
    728
    Joined:
    Feb 12, 2010

    Feb 12, 2010
    728
    295
    133
    Electrical Engineer
    Peoria, IL
    transferring files to and from the nexus is kind of a pain in the butt as most people have come to find out. You're better off sinking to the cloud using either google services or something like dropbox.
     
  17. Mr. Poppalopolis

    Rank:
    None
    Points:
    18
    Posts:
    58
    Joined:
    Jun 17, 2010

    Jun 17, 2010
    58
    13
    18
    Akron, OH
    That is not true. The internal memory IS divided into several partitions, one being the /sdcard partition. The software chooses to format this, but other methods of resetting (CWM Recovery) do NOT format /sdcard. Point is that even though it's all internal flash memory, the sdcard partition is treated separately from the other partitions.

    More on topic though you are totally right about it formatting the sdcard partition. Maybe Google was concerned about people selling or returning phones and leaving personal data on them. On Android 2.x you would need to format the sdcard manually which many people forgot to do or did not even think about. I'm willing to bet that phones with ICS and SD card slots will also have /sdcard formatted when resetting.
     
  18. jkc120

    jkc120 Android Expert
    Rank:
    None
    Points:
    313
    Posts:
    2,266
    Joined:
    Apr 12, 2010

    Apr 12, 2010
    2,266
    1,107
    313
    Senior Software Engineer
    El Dorado Hills, CA
    Interesting. I just noticed the sdcard is mounted as type fuse:

    So they are doing this to share the flash and avoid the dreaded running out of space thing. So you are absolutely correct that they SHARE the partition. In fact, found this linked on a reddit post.

    So basically, custom recoveries like CWM and Amon Ra are smart enough to avoid wiping the 'sdcard', but the factory reset probably does this on purpose as others pointed out so people don't accidentally wind up with someone else's personal info!

    Thank you for posting this, hopefully you save some people some lost data! :)
     
    nj02vette likes this.
  19. jkc120

    jkc120 Android Expert
    Rank:
    None
    Points:
    313
    Posts:
    2,266
    Joined:
    Apr 12, 2010

    Apr 12, 2010
    2,266
    1,107
    313
    Senior Software Engineer
    El Dorado Hills, CA
    No, it actually does reside on the same partition. They use fuse to make it appear as a separate mount point.
     
  20. ANewDay

    ANewDay Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    180
    Joined:
    Nov 13, 2011

    Nov 13, 2011
    180
    18
    38
    Does unlocking the bootloader wipe out everything, including /sdcard ?
     
  21. jkc120

    jkc120 Android Expert
    Rank:
    None
    Points:
    313
    Posts:
    2,266
    Joined:
    Apr 12, 2010

    Apr 12, 2010
    2,266
    1,107
    313
    Senior Software Engineer
    El Dorado Hills, CA
    Yes it does.
     
  22. Dubbin1

    Dubbin1 Android Expert
    Rank:
    None
    Points:
    233
    Posts:
    1,525
    Joined:
    Aug 5, 2010

    Aug 5, 2010
    1,525
    969
    233
    N/W Ohio
    Doing a reset wiped everything out on mine so I wouldn't say he is misleading anyone.
     
  23. zoukis05

    zoukis05 Member
    Rank:
    None
    Points:
    36
    Posts:
    72
    Joined:
    Nov 11, 2009

    Nov 11, 2009
    72
    7
    36
    Financial Analyst
    New York
    You're right he's not misleading anyone. Doing a factory reset from within the settings WILL delete everything on your phone. However as other have said, there are other ways (CWM) to format the phone and keep the data that is on the /sd portion of the Nexus.
     
  24. jkc120

    jkc120 Android Expert
    Rank:
    None
    Points:
    313
    Posts:
    2,266
    Joined:
    Apr 12, 2010

    Apr 12, 2010
    2,266
    1,107
    313
    Senior Software Engineer
    El Dorado Hills, CA
    The ironic thing being of course in order to run CWM, you have to unlock the bootloader. And doing that wipes the phone :)
     
  25. AntimonyER

    AntimonyER AF Addict
    Rank:
    None
    Points:
    1,343
    Posts:
    13,646
    Joined:
    Jun 18, 2010

    Jun 18, 2010
    13,646
    8,004
    1,343
    Statesboro, GA
    I hope Verizon CSRs know this about this phone. Most other phones won't wipe this data with a factory reset, I can see a lot of people losing pictures/music when they call in and are told to reset the phone as a last resort for problems...

    It also makes me glad I unlocked the phone right away.
     
    jkc120 likes this.
Tags:

Share This Page

Loading...