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Factory Reset on an Unlocked HTC Hero. Would the reset cancel the unlock and revert t

Discussion in 'Android Devices' started by gerryish, Jun 1, 2010.

  1. gerryish

    gerryish Lurker
    Thread Starter

    Hi,
    I had a HTC Hero which I sold to a friend.
    Before sending him the phone I Goolged how to log my Google account out of the Hero so that my friend could log in under his account.
    The answer I found on a multitude of website was to perform a hard reset of the phone, back to factory setting.
    As such, I performed the Factory Reset but the phone was originally Unlocked.
    Now my friend is saying he cannot make calls with ihs Tesco mobile sim.
    Would the reset cancel the unlocking and revert the phone back to locked to a network?
    Please confirm this and let me know asap!
    Thanks in advance!
     


  2. Xyro

    Xyro 4 8 15 16 23 42
    Moderator

    Unlocking a phone is a permanent thing, you can't accidentally relock it.
     
  3. gerryish

    gerryish Lurker
    Thread Starter

    I know that not to be true with normal mobiles like Sony and Nokia, as I have had to unlock a few in the past after reset.

    Are you certain it is the case with android?
     
  4. nomnompie

    nomnompie Well-Known Member

    Xyro is right.

    I have personally run a factory reset on my unlocked HTC hero and it has not, and will not lock. You are perfectly safe to do so.

    Must be some other reason he is having trouble with his SIM.
     
  5. Jaffa

    Jaffa Android Expert

    Get him to try some friends sims in it, see if they work
     
  6. did you get this sorted in the end? thnks
     
  7. allambition

    allambition Well-Known Member

    You can't relock a phone after it has been SIM unlocked. Another guy had a similar problem with his Hero and it showed a message saying - "This could be a temporary problem or your SIM card may not be provisioned for data services...." - does your friend get this message or anything similar? In that case he would need to contact Tesco, but I think its not the problem, it must be something else.
     
  8. rockito912

    rockito912 Lurker

    i had an answer from htc that the phone will lock back if a hard reset or a software update is performed.
     
  9. Slug

    Slug Check six!
    VIP Member

    In this case HTC are wrong. :)
     

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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