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Support factory resetted my device and lost data

Discussion in 'Android Devices' started by inferno1, Aug 29, 2010.

  1. inferno1

    inferno1 Member
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    I recently factory reset my device and lost data, and even 2 hrs on the phone with tech support from both verizon and HTC cant solve it....
    I remember there being a stick about this issue but cant find it....
    any help is much appreciated....
    Danny
     

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  2. jtcarnes

    jtcarnes Well-Known Member
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    If you did a factory reset, then of course you lost data. All of it. A factory reset completely defaults the software on the phone and resets it to the condition in which it left the factory. Hence, the term "factory reset".
     
  3. necosino

    necosino Android Expert
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    Accountant and semi-pro poker player
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    I believe the OP meant that his 3G data connection will not connect.

    Here are my suggestions:
    Reprogram your phone by dialing *228 option 1 and 2.
    Soft rest (turn your phone off then back on)
    Turn on airplane mode, wait 5 minutes, and turn it back on
     
    inferno1 likes this.

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