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Failed photo / video transfers - Galaxy Note to Lenovo Carbon X1 Laptop

Discussion in 'Android Devices' started by Shayne29, Jul 31, 2017.

  1. Shayne29

    Shayne29 Lurker
    Thread Starter

    Friends,

    I have a Samsung Galaxy Note (the first version of the Note series of phone that appeared in the market years ago). I tried transferring photos and videos, using Blue Tooth, from this phone to my Laptop (LENOVO Carbon X1) running on Windows 10. The transfer failed despite the fact that my laptop as well as my phone both show that the "Pairing" by Blue Tooth has been achieved.

    I also tried transferring the same from my phone to the laptop connecting my phone directly to the laptop using the phone's power charger cord but the laptop gives me a message saying that it does not recognize the device i.e. the phone.

    Please help / advise since I need to urgently download all these photos / videos from my phone urgently to free up space on my phone as it's performance has deteriorated / become slow.

    Thanks in advance :)
     



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  2. Dannydet

    Dannydet Extreme Android User

    Have you tried a file explorer that you can transfer by WiFi?
    A different cord?
    Did you use Google photos on all devices?
     

Samsung Galaxy Note Forum

The Samsung Galaxy Note release date was January 2012. Features and Specs include a 5.3" inch screen, 8MP camera, 1GB RAM, Snapdragon S3 processor, and 2500mAh battery.

January 2012
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