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Support Failing to connect to HTC sync

Discussion in 'Android Devices' started by Paul TVR, Mar 23, 2011.

  1. Paul TVR

    Paul TVR Lurker
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    Mar 23, 2011
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    I have had my incredible S a few days now but am unable to connect to HTC sync, I've tried going into device manager and updating the driver, tried downloading the web version instead of the one that came with the phone, I disabled the anti-virus, took down the firewall etc but still no joy. Any ideas why?
     

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  2. thtl

    thtl Newbie
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    Jun 15, 2010
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    The HTCsync that came with the phone (SD card) is more recent. Try uninstalling all previous versions of HTCsync before you install that one. You may need to restart your computer before HTCsync recognizes your Incredible S.
     

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