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General fast charge not working -- will factory reset help?

Discussion in 'Android Devices' started by CharlesLewis, Apr 16, 2016.

  1. CharlesLewis

    CharlesLewis Well-Known Member
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    Fast charge has been out for several months. I've tried all the regular steps, but they don't help and my phone is out of warrantee. One suggestion I've read is to backup and do a factory reset.

    Before I go through that hassle, I wonder if anyone else has tried that and if it helps?
     

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  2. AZgl1500

    AZgl1500 Android Expert
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    Um, the software on the phone should not have anything to do with how fast the battery charges.

    that is all controlled via hardwired regulator circuits. No software programming in it that you/we/I can do anything about.

    It will charge even if the Phone is turned OFF..... so why would you think you need to FDR the phone?

    If it don't charge right, get a new OEM battery and start from ground zero with a valid test.

    Are you using a good cable, with a 2.1 amp power source?
    Old cables do not have a large enough conductor in them to carry 2.1 amps....
     
    javamann likes this.
  3. Prof Farnsworth

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    On 5.1.1
    Settings: Battery: Battery Usage
    there is an option for Fast Charging
    Check and see if that's selected.

    Sorry if that's something you've already done,
     
  4. girolez

    girolez Often Off Piste
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    Yes ^ and the option only shows when the phone is NOT plugged to a charger.
     
  5. DanDroide

    DanDroide Android Enthusiast
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    Are you using the cable that came with the original OEM charger?
     
  6. CharlesLewis

    CharlesLewis Well-Known Member
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    I've tried two new batteries, the original charger, and two new chargers by Samsung. That has made no difference.
     
  7. girolez

    girolez Often Off Piste
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    Hi

    There a three apps called com.qualcomm.*** which show in manage apps, all apps

    Check they are not disabled
     

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