I just tried to replace the dead battery in my LG Android Ally. Popped into the Verizon store, which is how I have done this since my first cell phone in 2005. They don't sell batteries anymore (!) They recommended Radio Shack. The clerk at Radio Shack tried, but they don't have the one I need, LGIP-400V. (3.7 volt). This seems like awful customer service to me. Is it just Verizon, or is it now impossible to buy batteries anywhere but online now?