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Files in 'Downloads' section have disappeared

Discussion in 'Android Devices' started by AloOla, Mar 31, 2021.

  1. AloOla

    AloOla Lurker
    Thread Starter

    Device: Samsung Galaxy Tab S2 9.7
    Model: SM-T813
    Android version 7

    I had several files in the 'Downloads' section of my tablet. Note, this is not the same as the Download folder, which I also have. Some of the files have been on my tablet for a while. Today, I navigated to the Downloads section and they are all gone. Any idea why this occurred and if I can recover the files. Help would be greatly appreciated.
     



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  2. Dannydet

    Dannydet Extreme Android User

    What app are you using to get to the downloads?
     
    ocnbrze likes this.
  3. AloOla

    AloOla Lurker
    Thread Starter

    I am using Chrome to download my files. All files downloaded are then saved in 'Downloads' section.
     
  4. AloOla

    AloOla Lurker
    Thread Starter

    I am using Chrome to download my files. All files downloaded are then saved in 'Downloads' section.
     
  5. Dannydet

    Dannydet Extreme Android User

    Ok. So the file structure is the same in Chrome along with the default Android file structure.
    Do you have a "my files" app?
    This should be your default file explorer. If not, just install a file explorer from the play store, open it and navigate to the downloads folder.
    If nothing shows up then you have deleted the files. Forever.
     
    ocnbrze likes this.
  6. AloOla

    AloOla Lurker
    Thread Starter

    I have a My Files app. That is where I kept the Downloads and accessed them.

    While i was digging through my internal storage yesterday, I noticed something peculiar. I remember one of the files I had saved in the Downloads section that had also disappeared; it was a PDF and I had not saved it anywhere else on my tablet. I have the Adobe Acrobat app on my tablet and was hoping i could still find it. So, in the app I went to Files > On this Device and was scrolling through the list of files. Lo and behold, i found the PDF document, as well as some other documents that were only in my Downloads but disappeared recently. I could also open the file. If Adobe could open it, the question is, where are they? I can't find them doing a directory search in MyApps. But they exist, otherwise Acrobat could not open the file.
     
  7. Dannydet

    Dannydet Extreme Android User

    Are you sure they weren't saved to the cloud? Adobe acrobat may have saved them automatically to your cloud storage. You can also navigate to your Android folder, then look through each apps folder for the files
     
  8. puppykickr

    puppykickr Android Expert

    Dannydet likes this.

Samsung Galaxy Tab S2 9.7 Forum

The Samsung Galaxy Tab S2 9.7 release date was September 2015. Features and Specs include a 9.7" inch screen, 8MP camera, 3GB RAM, Exynos 5433 processor, and 5870mAh battery.

September 2015
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