1. Check out our companion app, Forums for Android! Download from Google Play

General Finally loving the Moment . . No thanks to Sprint Support.

Discussion in 'Android Devices' started by juanstah, Dec 2, 2009.

  1. juanstah

    juanstah Active Member
    Thread Starter
    15

    Nov 4, 2009
    36
    0
    15
    Let me say first off that Sprint, the Network it's self is Rock Solid. Never a drop call or lack of data connection. Impressive.

    Sprint Customer Service Reps who I have interacted with have been great. :D

    But Sprint Technical Support?: It's a killing joke. :mad: :thinking: :(

    As for the online Sprint Community Forum: OMG, just shut it down. Completely Worthless. :eek:

    The phandroid forum has been absolutely AMAZING! All you guys here have been highly informative, technical and brought about various resolutions to issues regarding the Samsung Moment. Sprint should be hiring you guys to man their useless community forum. LOL! :D

    With all that being said, I am now officially in love with the Moment. I have it seriously tricked out now that I have the killer apps, utilities and wall papers installed. Thanks to everyone here for your mad tips and tricks. :)

    - Juanstah
     

    Advertisement

  2. pastafarian

    pastafarian P√Ętes avec votre foie
    523

    Nov 4, 2009
    5,622
    4,625
    523
    Sales
    The Sea of Tranquility
    In my experieance, the independant forums almost always outshine the company owned/controlled forums regardless of product. Out of curiosity, what was wrong with Sprints tech support? Oh, and welcome!
     
  3. latinmaxima

    latinmaxima Well-Known Member
    113

    Oct 15, 2009
    835
    111
    113
    Customer Service/ Quality Assurance Supervisor
    Richmond ,KY
    Glad you found some help here Juanstah. Sprint online community is only as good as the people that have the power to listen look at it. Will And Sarah are limited by their bosses actually following up on what they are given. The body can only do so much without the head. Thankfully AF is great in giving lots of good info and actual users sharing their personal knowledge and wants and actual developers getting it straight from the community.
     

Share This Page

Loading...