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Find My Device app on one phone finds device, same app on another phone says "Can't reach device"

Discussion in 'Android Apps & Games' started by billdz, Feb 9, 2021.

  1. billdz

    billdz Member
    Thread Starter

    As the title says, I have the exact same Find My Device app from Google on 2 different phones. I needed to find a third phone. On one of the first two phones, the app found the third phone. On the second phone, the app said "Can't reach device." Yes, it was connected to the internet.

    How could the same app have different results?
    Thanks,
    Bill
     



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  2. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    Just guessing here but maybe one phone is just using GPS and the other includes cell tower navigation as well as GPS.

    What are the two different phones?
     
  3. billdz

    billdz Member
    Thread Starter

    A Nexus 5X found the third phone (Nexus 4), while my Samsung Galaxy S9+ gave me the "Can't find device" message for the Nexus 4. Someone suggested logging out of google and then logging back in on all 3 phones, and that seems to have fixed the problem, at least for now.
     
    dontpanicbobby likes this.
  4. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    Thanks for sharing the solution @billdz.
     
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