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Finger print scanner

Discussion in 'Android Devices' started by EarlC, Jun 20, 2017.

  1. EarlC

    EarlC Lurker
    Thread Starter

    I can't get finger print scanner to work; it keeps saying sensor needs to be cleaned. Now I constantly have to draw pattern every time I pick up my phone. How do I go back to simple knock on
     


    #1 EarlC, Jun 20, 2017

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  2. BostonMonty

    BostonMonty Lurker

    Hey Earl,
    Firstly, all you need to do is turn off your lock screen security by going to Settings - Lock Screen - Screen Security.
    Secondly, to reinstate the KnockON just go to Settings - Display - KnockON.
    Hopefully this helps!
     
    #2 BostonMonty, Jun 27, 2017
  3. EarlC

    EarlC Lurker
    Thread Starter

     
    #3 EarlC, Jun 27, 2017
  4. EarlC

    EarlC Lurker
    Thread Starter

    Thank you. I got the fingerprint scanner to accept my print but then ran into the same problem every time I tried to unlock the phone. I am currently using face recognition; it works fine if I look at the phone before knocking
     
    #4 EarlC, Jun 27, 2017
  5. chrishyamson

    chrishyamson Lurker

    This is something I also have a problem with. Keep getting the same message that the sensor needs to be cleaned. The sensor is clean from what I can tell but sensitivity seems to be an issue. Any ideas guys?
     
    #5 chrishyamson, Jan 8, 2018

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