Discussion in 'Android Devices' started by Jguyse1985, Aug 29, 2017.
Hi my scanner is no longer working anyone have a fix?
Get a new phone.
Go in to Settings > Apps, click on the three dots menu on the right. Choose 'Show system'.
Force stop and clear the data (by clicking on Storage) for the following two apps:
Then reboot and try to register your finger prints again. If that doesn't work you can always try to factory reset.