1. Are you ready for the Galaxy S20? Here is everything we know so far!

Firmware update failed, cannot boot phone

Discussion in 'Android Devices' started by qaz32152, Dec 29, 2012.

  1. qaz32152

    qaz32152 Lurker
    Thread Starter

    Tried updating my Samsung Captivate Glide to ICS via Kies. Kies froze and failed to update. After I restarted Kies it would not load so I reinstalled and updated it. After update it would not load so I reinstalled again and did not update it. Kies worked and loaded but now I cannot connect to my phone.

    Cannot boot phone as I get "Firmware Upgrade encountered an issue. Please select recovery mode in Kies & try again."

    SO my question is: Is there a way to recover my phone without Kies? I tried the 'volume down, home, and power' thing but it still wont boot.

    Any suggestions?
     



    1. Download the Forums for Android™ app!


      Download

       
  2. Digital Controller

    Digital Controller The Real Bass Creator

    First off welcome to the forums :)

    I have moved this thread into the Captivate Glide forums to receive some better device specific assistance.
     
  3. TVCCS

    TVCCS Android Enthusiast

    If you have an AT&T service center nearby, they should be able to reload the phone without Kies. If the phone is still under warranty, it can be sent back to Samsung who will reload it as well. Good luck.
     

Samsung Captivate Glide Forum

The Samsung Captivate Glide release date was November 2011. Features and Specs include a 4.0" inch screen, 8MP camera, 1GB RAM, Nvidia Tegra 2 AP20H processor, and 1650mAh battery.

November 2011
Release Date
0
Reviews
Loading...
Similar Threads - Firmware update failed
  1. garegin
    Replies:
    4
    Views:
    449
  2. LAYLA1337
    Replies:
    0
    Views:
    537
  3. Jsullivan1985
    Replies:
    4
    Views:
    419
  4. kylabeardad
    Replies:
    6
    Views:
    1,638
  5. GeneralGhest
    Replies:
    24
    Views:
    1,065
  6. andriodadmirer
    Replies:
    8
    Views:
    1,381
  7. Alan_aguinaga
    Replies:
    1
    Views:
    793
  8. Loughlini
    Replies:
    4
    Views:
    1,987
  9. Aisling Campbell
    Replies:
    2
    Views:
    2,162
  10. androidtvfan
    Replies:
    1
    Views:
    827

Share This Page

Loading...