1. Download our Official Android App: Forums for Android!

Support Firmware upgrade stuck at 0% since an hour. (Samsung Galaxy Ace)

Discussion in 'Android Devices' started by karan89, Apr 11, 2011.

  1. karan89

    karan89 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Apr 11, 2011

    Apr 11, 2011
    1
    0
    5
    I'm using Samsung Galaxy Ace GT-S5830.
    More than an hour ago, Samsung-Kies prompted me to install a firmware update.
    It downloaded the required files and then proceeded to the actual upgrade.
    Now, since an hour, I'm getting 0% progress on the "Firware update in progress..." screen. It obviously says not to disconnect the phone.
    The phone shows "Downloading..."
    It's been like this since an hour.
    I don't want to brick my phone by pulling the USB cable off.
    Please suggest something.
     

    Advertisement

  2. Rainulf

    Rainulf Member
    Rank:
    None
    Points:
    36
    Posts:
    32
    Joined:
    Apr 1, 2011

    Apr 1, 2011
    32
    5
    36
    Software Development
    Toronto
    I think this forum may help you. ;)
     
  3. chillyouout

    chillyouout Newbie
    Rank:
    None
    Points:
    16
    Posts:
    27
    Joined:
    Mar 27, 2011

    Mar 27, 2011
    27
    1
    16
    I had the same problem too. What I did was to eject the SD card and reset my phone. But, still firmware not updated.
     
  4. chillyouout

    chillyouout Newbie
    Rank:
    None
    Points:
    16
    Posts:
    27
    Joined:
    Mar 27, 2011

    Mar 27, 2011
    27
    1
    16
    I updated my firmware successfully this morning. I think updating at night maybe the server is busy thats why connection hangs.
     
  5. poshkid

    poshkid Newbie
    Rank:
    None
    Points:
    16
    Posts:
    25
    Joined:
    Mar 31, 2011

    Mar 31, 2011
    25
    2
    16
    Can you please let us know your latest version which is shown in Kies after the update?
     
  6. xWOLKx

    xWOLKx Lurker
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Jul 19, 2010

    Jul 19, 2010
    2
    0
    5
    Student
    Italy
    I think you're right.
    I tried to update my phone and it was blocked into downloading screen for half hour, then I tryed to disconnect phone, reboot, and I tryed again.

    Second time was good. Now I have
     
  7. sodaks

    sodaks Newbie
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Mar 20, 2011

    Mar 20, 2011
    14
    1
    16
    good news ! new firmware seems to be coming out !
     
  8. TrisTan5267

    TrisTan5267 Member
    Rank:
    None
    Points:
    15
    Posts:
    55
    Joined:
    Mar 31, 2011

    Mar 31, 2011
    55
    0
    15
    Philippines
    Really? What is the new firmware? And where did you read this?
     
  9. poshkid

    poshkid Newbie
    Rank:
    None
    Points:
    16
    Posts:
    25
    Joined:
    Mar 31, 2011

    Mar 31, 2011
    25
    2
    16
    In Kies, I get the following message:-

    "This version of device cannot be updated."

    Current version : PDA:KA9 / PHONE:KA9 / CSC:KA9 (XSP)


    Can any body suggest a method to override this?
     
  10. pujitjuneja

    pujitjuneja Well-Known Member
    Rank:
    None
    Points:
    53
    Posts:
    234
    Joined:
    Apr 9, 2011

    Apr 9, 2011
    234
    72
    53
    Developer-to-be ;)
    Delhi, India
    I tried to reboot after the operation timed out but my dialer isn't on my homescreen anymore, in fact it's nowhere now :s
     
  11. chillyouout

    chillyouout Newbie
    Rank:
    None
    Points:
    16
    Posts:
    27
    Joined:
    Mar 27, 2011

    Mar 27, 2011
    27
    1
    16
    Well my phone's version now is
    S5830DXKC1
     
  12. chillyouout

    chillyouout Newbie
    Rank:
    None
    Points:
    16
    Posts:
    27
    Joined:
    Mar 27, 2011

    Mar 27, 2011
    27
    1
    16
    I'd encountered this problem too before, because I'm trying to update my phone's firmware during night. But, when I tried to update at morning, seems no problem, downloading is smooth. As I said earlier I suspect server is busy at night. But, I don't know if this trick will work for you.
     
  13. poshkid

    poshkid Newbie
    Rank:
    None
    Points:
    16
    Posts:
    25
    Joined:
    Mar 31, 2011

    Mar 31, 2011
    25
    2
    16
    Thanks for the reply...

    Anyway, I think the 'error message shown in Kies is wiered if it is really caused by high server load....

    I wonder where to give feed back to samsung about Kies :D
     
  14. Panca108

    Panca108 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Apr 30, 2011

    Apr 30, 2011
    4
    0
    5
    Hi I hope you guys can help.

    I recently got a new Samsung Galaxy Ace. I downloaded the latest version of Kies and when i plug the phone into the computer it tells me there is a new firmware version available.

    Current version PDA:KA7 / PHONE:KA7 / CSC:KA7 (INU)
    Latest Version PDA:KC1 / PHONE:KC1 / CSC:KC1 (INU)

    So i clicked to go ahead and all went well, I had already copied contacts, memos etc to computer so skipped the back up option. It then started to download the files from net and got to 100% no problem. But then it said starting to prepare for firmware upgrade and then cane a window saying firmware upgrade program stopped working, with the options to look on line to solve problem and close the program. I clicked on close the program. Kies then froze up completely, could not do anything with it. Could not even close it. So in the end I unplugged the phone, which seems ok, obviously no upgrade. Then i could close Kies down.

    Any suggestions, I have tried it again and the same thing happens each time except it does not download the files as i guess it has them saved somewhere.

    Please help.
     
  15. sbnaul

    sbnaul Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    161
    Joined:
    Mar 27, 2011

    Mar 27, 2011
    161
    28
    43
    India
    As suggested by many... u should try in the morn... or else it might be that ur pc is unable to take the load as the newly developed kies works sickly in xp but smoothly in 7...
     
  16. karlmanor

    karlmanor Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    May 17, 2011

    May 17, 2011
    1
    0
    5
    Hi guys,

    I recently got a new Samsung Galaxy Ace. I downloaded the version of Kies but it is not the latest version and i can't download the update for the kies, my question is can i update a new firmware even if i dont have the latest version of Kies???
     
  17. fasterray

    fasterray Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Mar 13, 2012

    Mar 13, 2012
    1
    0
    5
    forget about the kies , guys , its just a pce of junk in your computer , if you want to update firmware, use your ph In build option in settings -about phone , update it ( for me it didn't work with wifi , but only with GPRS to download the package )

    i too had the same problem with my kies , the phone showed downloading for an hour - but in the screen kies showed 0% , so i took the risk and removed the battery and restarted the phone then did update under about phone :) all set done
     
  18. jameslm85

    jameslm85 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Mar 25, 2012

    Mar 25, 2012
    1
    0
    5
    I had this issue too, was just stuck at 0%. I took the risk (well the only option) of pulling the battery out and then switching back on again. No problems booting backup again (phew). Best to just update through the phone as mentioned above.

    In future will ignore Skies when it pesters me for updates.
     

Share This Page

Loading...