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First Sprint Bill for Evo... New Customer

Discussion in 'Android Devices' started by SeauxCrazy, Jun 10, 2010.

  1. SeauxCrazy

    SeauxCrazy Android Enthusiast
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    I checked online for my first bill to see if its been put up there. I have the 79.99 plan (69.99 + 10) and the 36 buck activation, but my bill is 136 bucks!

    If my math is correct ... 80 +36 = 116. Is it really 20 dollars in taxes and stuff there? I can't see a detailed bill though which includes where the extra 20 is coming from, but WOW ... caught me off guard.

    My ATT bill didn't seem to have that much added on, so I was just wondering if anyone elses first time bill was like this.
     

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  2. JustFrozen

    JustFrozen Well-Known Member
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    Doesn't surprise me at all
     
  3. ekt8750

    ekt8750 Android Enthusiast
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    Prorated amount for your first bill perhaps.
     
  4. low tech judas

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    I belive they prorate like every other company
     
  5. Dreamliner

    Dreamliner Android Enthusiast
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    Usually a phone call or two into Sprint's cancellation department is in order to beat your bill into submission.

    ;)

    Taxes are a bioch, tho.
     
  6. Bigprimo

    Bigprimo Well-Known Member
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    You have equipment protection? thats 8 bucks, maybe early night and weekends 6pm instead of 9? check all your options.
     
  7. NeoEVO

    NeoEVO Well-Known Member
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    Wow a $36 activation fee is a punch in the gut after a kick in the balls. Just call Sprint at *2 and ask for a detailed accounting.
     
  8. cesjr02

    cesjr02 Android Enthusiast
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    When did you sign up for the contract?

    I signed up on the 4th, Sprint's billing cycle ends/starts on the 6th so I had two days which were prorated.

    Get this, for two days they charged $1.33 for my service plan and 10 dollars for premium data! I still had to pay 10 dollars for two days of usage. If I had any patients what so ever I could have waiting until the 6th to pick up my Evo.

    oh well
     
  9. MikeGi

    MikeGi Lurker
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    Call and complain. At very least they will prorate that $10 premium data, maybe even waive it for that 2 days. If not, just ask for the cancellation dept and they will certainly waive it.
     
  10. Moze

    Moze Member
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    Interesting...

    I received my bill today too... No activation fee AND somehow have a $5 web credit.

    + $69.99 plan
    -$15.40 corporate discount (22%)
    + $10.00 Premium data charge
    -----------
    $73.20
    + $4.06 surcharges
    + $4.70 taxes + fees
    Total: $81.96

    The employee discount does not seem to be calculated in for the $10 premium data fee... :-/
     
  11. SeauxCrazy

    SeauxCrazy Android Enthusiast
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    Yup, signed up on the 4th ... Wow, 10 bucks for data!, how ridiculous. Why not release the phone on the 6th then .... smh.

    I'm definitely calling.


    PS, I thought all Sprint nights and weekends was 7pm on Everything plan.
     
  12. ekt8750

    ekt8750 Android Enthusiast
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    Did you upgrade or are you a new customer?
     
  13. SteveJobCutLine4myLiver

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    Louisiana: 4.39%, total cell phone tax: 9.87%, rank: 46th

    where i live in ny:

    New York: 16.23%, total cell phone tax: 21.71%, rank: 1 :mad::mad::(:thinking::eek::mad:
     
  14. ilaofficial

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    Call them to ask why your premium discount wasn't included? Because mine was.
     
  15. low tech judas

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    What makes you people think you don’t have to pay for what you signed up for? They charge monthly and you sign up mid cycle but don’t want to pay... degenerates
    All the flack carriers get for being "greedy" and the customers are no better.

    My appologies though, Im thinking with logic, not emotion.
     
  16. some.devil

    some.devil Android Enthusiast
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    Read the fine print, there is a 15% service tax from sprint
     
  17. cesjr02

    cesjr02 Android Enthusiast
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  18. epphllps

    epphllps Member
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    You aren't paying $10 for premium data. I have the same costs on my bill as a new customer. $9.33 for the actual plan and I am only charged $1.33 for premium data. Says it plain as day on your bill breakdown on sprint.com. You may have to gain administrator privileges to view this. I had to ask for those privileges to even pay my bill online. My 15% discount is even applied on my first bill :) You also can get a $5 credit if you sign up for eBill. Total cost is like $131 or so
     
  19. MisterEd

    MisterEd Android Expert
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    My prorate went from June 4 to June 7 (new customer).

    $1.33 for premium data
    $9.33 for plan

    Both which are about right based on a 30 day month.
     
  20. DucatiDude

    DucatiDude Well-Known Member
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    I also got the EVO but I got HotSpot. My bill is $166!! NONE of my Corp. discounts were applied. Plus they weren't supposed to charge me the activation fee and they did. How is this cheaper than my AT&T iPhone?
     
  21. Moze

    Moze Member
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    Can you screen capture the portion of your bill that shows the $10 premium fee w/ your discount applied?

    I just argued with them over it, and they insist that no discounts apply.

    Me: "I receive a 22% off of my sprint bill. Is the premium data fee not considered part of my bill? Is it not considered a service?"

    Sprint Supervisor: "No, sir it is a premium service add-on and no discounts apply."

    Me: "It is not an add-on if it is required. It is part of the service and the discount should apply."


    A sprint rep had also told me prior to service that I would not have to pay the $10/mo fee if I did not live in a 4G area -- regardless whether or not I knew this was factual, it is what their rep told me. I called to discuss this.

    They were not willing to do anything about this fee of monthly credits, but the initial cancellation rep offered a $50 one time fee. The supervisor then told me that the $50 offer was invalid and that she would only give it to me because her employee mistakenly offered it to me.

    I then asked her if this is another case of Sprint offering me things they would not follow through with... She had no problem with me cancelling, but that is fine.

    I wasn't trying to be a jerk, I just do not appreciate being told things only to find out different. It is not good business practice.
     
  22. lordrainkm

    lordrainkm Lurker
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    Taxes are heavily dependent on where you live. When I moved from NY to CT the taxes on my bill more than halved. I was paying about $10/mo in taxes on a $30 plan in NY.
     
  23. zpilot

    zpilot Well-Known Member
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    I'm a new customer as well and my first bill comes out to be $114.84

    My bill doesn't indicate that the $10 premium fee was discounted. Only the 69.99 was discounted.
     
  24. MisterEd

    MisterEd Android Expert
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    Not in my fine print. There are a number of ripoff fees & taxes but there is no 15% flat fee.


    Sprint Surcharges:
    Federal-Univ Serv Assess Non-LD $3.05
    Administrative charge $0.99
    Regulatory Charge $0.40

    Federal/State Taxes:
    NJ State 911 Tax $0.90
    7% NJ Sales Tax $6.77

    My activation fee was "reimbursed" by Sam's Club (Radio Shack) with a $40 credit on my account but my 27% discount isn't there which has me concerned although the "kiosk manager" said it could take 1 or 2 billing cycles.
     
  25. JinCA

    JinCA Well-Known Member
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    IF you have a spending limit on your account they also tack on $5.00 as a fee if you don't give them direct access to your bank account for auto payments. I've been with them for over a year and a half and never even been close to late with any payments but they still charge me that fee.
     
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