Help First Time Android User Just Needs Help!

[lilvampgurl]

Hi! I have always liked the line of HTC phones and now I finally have one. I have the HTC Wildfire S, but I am having some problems using it. This is my first Android and smartphone. At different times for the past two days of using it, I keep getting an error message stating an error code 104. And another one stating this: connection error javax,net.ssL handshake aborted: ssl=Oxzef758: I/O error during system call, Connection reset by peer. I cannot log into Facebook or WordPress or Twitter. I cannot connect to the Internet but I can download apps from the App store and play music from iheart radio and I don't know how to get on the internet or where to even go to get on the internet. I don't know how to get into the gallery to edit my pictures on my phone. I know I have a good signal, full bars and the 1x thing is always lit up and stuff. I can make and receive calls and texts. I go though Virgin. I bought the phone used, so it just came with the memory card and the cord, but I put my previously used 4gb card in there. Is there any videos to watch on how to use this phone? Tutorials, something? Can someone please advise me? I have posted several place elsewhere with this question but no one has answered me. I am soooo sick and tired of dealing with shotty prepaid customer service. I have just left Straight Talk for getting the run around the lies from them that I really don't want to call Virgin again, though my first initial contact with them was fantastic, but I really don't want to have to call them again so soon. Please, someone, help me!!!! Thank you!!!

 

[dnapro]

Do you know if your phone is rooted or has a custom ROM??

 

[lilvampgurl]

Rooted? ROM? I'm sorry but idk what those words mean.

 

[Primevyl]

Is there an icon in your app list called "super user"?

 

[lilvampgurl]

Yes, there is.

 

[Primevyl]

Since you are a novice you have two options...possibly three

1] you can further your root knowledge by googling your phone name and root to see of you can fix your woes

2] alternatively, same search but look how to un-root and put it back to stock so you will have a regular whatever you have again

3] or you can do a factory reset and see of that helps

 

[Primevyl]

UN-root

http://www.theandroidsource.com/wil...cking-etc/1878-how-unroot-htc-wildfire-s.html

 

[lilvampgurl]

Right. I think I will try the instructions at the link you have provided me. I will actually have my boyfriend do this because he seems to be more technologically inclined than myself and has more luck at stuff like this. Thanks for the help in this matter. I do appreciate your time. Have a good one.