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Fix or upgrade v40

Discussion in 'Android Devices' started by Jdub412, Nov 10, 2020.

  1. Jdub412

    Jdub412 Newbie
    Thread Starter

    The fingerprint scanner only works half the time and the phone randomly restarts pretty frequently. It was always a bit wonky. Should I try to fix it (and how), or get another phone? If I get another phone, what should I look at? I was thinking of getting something used such as on black market phone. I have Verizon
     



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  2. Tim Latham

    Tim Latham Lurker

    Not sure what you mean by black market but I would look at ebay 'open box' phones. I bought my v40 as an open box and it was brand new with a heavy discount.
     
    markdoc likes this.
  3. Jdub412

    Jdub412 Newbie
    Thread Starter

    Black market it a used phone website. I got my current one on ebay about a year ago, so that is an option, but I need a phone that works, probably something newer than a v40
     
  4. markdoc

    markdoc Android Expert

    My fingerprint reader stops working occasionally too. I've found that giving the power button a short press to lock the phone and again to unlock it keeps me on the same screen and gets the fingerprint scanner working again. It happens less since the last Verizon update.
    Randomly restarting I haven't had and can't think of anything that would cause it. I would think, if you called support, they'd say to do a factory reset. I hate doing that but they do work occasionally. What to do depends on how much you like the phone. I like it, especially for the earphone jack & sound, so I would try the factory reset as a last resort. I just read that LG is releasing a bunch of new phones within the first quarter of 2021. They're doing different things with their screens, if you can wait. Good luck.
    BTW: I'm not big on used phones, even refurbished. I've never had much luck with them and seem to inherit other's problems.
     
  5. Jdub412

    Jdub412 Newbie
    Thread Starter

    I was hoping to wait for the new year for that reason but the fingerprint scanner is getting worse. The lock screen button thing doesn't work most of the time.
     
  6. PitCarver

    PitCarver Android Expert

    I don't use the fingerprint scanner, so I can't be much help. Outside of the reset, best I can suggest is to do a simple restart. (My wife keeps hers on 24-7). I have mine set to restart every Sunday at 2:00AM. That helps clean out cache items.
     
    markdoc likes this.
  7. Jdub412

    Jdub412 Newbie
    Thread Starter

    Restarting or clearing the cache sometimes helps
     
  8. markdoc

    markdoc Android Expert

    Sounds like a bad phone or possibly one that was dropped many times. I've used phones from a few different manufacturers and never had one without issues. I'm used to finding work-a-rounds. It all depends on how much you can tolerate. It may be time to replace it. If you do, I'd look for the LG V60 on sale if you can't wait. Before getting any phone, check out the forums it has and see the kinds of issues people are having. Then you'll know what to expect.
     

LG V40 ThinQ Forum

The LG V40 ThinQ release date was October 2018. Features and Specs include a 6.4" inch screen, 16MP camera, 6GB RAM, Snapdragon 845 processor, and 3300mAh battery.

October 2018
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