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[FIXED]Google accounts not syncing, google play store not working, tried many solutions. How to fix?

Discussion in 'Android Devices' started by AnonDroid0, Jun 5, 2019.

  1. AnonDroid0

    AnonDroid0 Lurker
    Thread Starter

    Edit: Fixed the issue by going to accounts.google.com on a browser and completing the security steps.

    I'm using a Samsung Galaxy On5 phone.

    My google accounts arent syncing properly. Under Settings > Accounts > Google, it says "Sync is currently experiencing problems. It will be back shortly". However, it's been at least 48 hours since this problem has started and it still isn't "back".

    I cannot log in on youtube or gmail. Opening Google Docs documents don't work. Duolingo won't load. Brawl Stars too. I've tried clearing data and cache for Google Play, Gmail, Youtube and it won't let me sign in to any account.

    The Play Store would say that "Authentication is required." I uninstalled updates for it to no avail.

    Gmail wouldn't load new emails, I tried sending an email to myself. It stayed as "Queued". I reset the cache and data for the Gmail app. When I opened it, it prompted me to set up an email. I clicked "Add Account", and it opened a list of email providers. I clicked on "Google" and nothing happened. I clicked on "Other" instead and entered my gmail account, but clicking "Next" did nothing. I clicked on "Manual Setup" under the email field and tried to set up my email manually, but it said "Can't connect to server".

    I've looked online for answers. I found nothing useful. I tried everything. My date and time are properly set. I tried setting it to a wrong date on purpose, then re-enabling automatic date settings, but nothing happened. I cleared data and cache for my google apps. Didn't fix it. I've tried restarting my device. No power saving settings are turned on. All apps have no data restrictions. I reset all my app preferences.

    I've tried everything. I have no idea what else I can do other than factory resetting, which I don't want to do. Please help. Thank you so much.

    Edit: Fixed the issue by going to accounts.google.com on a browser and completing the security steps.

    #1 AnonDroid0, Jun 5, 2019
    Last edited: Jun 5, 2019
    lillycarrie82 and ocnbrze like this.
  2. AnonDroid0

    AnonDroid0 Lurker
    Thread Starter

    After scouring the internet through googling error messages gmail gave, I was able to fix the issue. I searched "Google account can't communicate with server" and found a thread saying that they fixed it by turning off 2fa on their google account. I went to accounts.google.com and checked mt 2fa but it was already disabled. I decided to go to the security tab and follow the steps, but it opened a Google Play Services app which gave an error in the notifications saying something along the lines of "Chrome is having an issue with Google Play Services". I tapped on it and it said Google Play Services needed permissions, they listed the permissions but I forgot what they were and just enabled everything but Microphone and Camera. Then I completed the security steps and that did the trick. Im not sure if it was the app permissions or the security steps but after doing both of those everything worked fine.

    TL;DR Fixed the issue by going to accounts.google.com on a browser and completing the security steps.
    ocnbrze and Unforgiven like this.
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    that's awesome.....thanx for the update. i'm sure many people who run into this problem will appreciate you posting your fix

Samsung Galaxy On5 Forum

The Samsung Galaxy On5 release date was November 2015. Features and Specs include a 5.0" inch screen, 8MP camera, 1.5GB RAM, Exynos 3475 Quad processor, and 2600mAh battery.

November 2015
Release Date

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