Discussion in 'Android Devices' started by Johnrock829, Jan 12, 2018.
How do I get rid of this floating ad coming down from top of my phone
If you long press it does it give you some options to choose? If it does select app info and it'll tell you which apps sending it.
Ok I'll try that if not I'll get back to ya. Thank you for a speedy reply
Looks like it might be Cheetah Mobile, it's their style. Have you got anything like Clean Master, QuickPic, Speed Booster, CM Launcher, Battery Doctor, etc. installed?
What launcher are you using, because that does look like CM Launcher, or one of the other "free"(adware) Chinese ones.
Ok so nothing happens when I hold on to the floating ball. Any other suggestion.
How long has your ball with the advertisement been appearing? Usually the remedy is to work your way backwards by uninstalling your most recently installed app to see if it quits. If it still persists you can then reinstall the app and move on to the next app that you installed and repeat the process. Chances are you downloaded something that either comes with the ad embedded in it or perhaps an app you downloaded that can download advertisements itself in the background...