1. Download our Official Android App: Forums for Android!

Floating ad

Discussion in 'Android Devices' started by Johnrock829, Jan 12, 2018.

  1. Johnrock829

    Johnrock829 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    4
    Joined:
    Jan 8, 2018

    Jan 8, 2018
    4
    0
    15
    How do I get rid of this floating ad coming down from top of my phone
     

    Attached Files:


    Advertisement

  2. Shotgun84

    Shotgun84 Android Expert
    Rank:
     #53
    Points:
    443
    Posts:
    5,880
    Joined:
    May 30, 2011

    May 30, 2011
    5,880
    3,593
    443
    Whatever he said.
    Cambridgeshire, England
    If you long press it does it give you some options to choose? If it does select app info and it'll tell you which apps sending it.
     
    mikedt likes this.
  3. Johnrock829

    Johnrock829 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    4
    Joined:
    Jan 8, 2018

    Jan 8, 2018
    4
    0
    15
    Ok I'll try that if not I'll get back to ya. Thank you for a speedy reply
     
  4. Shotgun84

    Shotgun84 Android Expert
    Rank:
     #53
    Points:
    443
    Posts:
    5,880
    Joined:
    May 30, 2011

    May 30, 2011
    5,880
    3,593
    443
    Whatever he said.
    Cambridgeshire, England
    Speedyish
     
  5. mikedt

    mikedt 你好
    Rank:
     #5
    Points:
    2,238
    Posts:
    24,339
    Joined:
    Sep 22, 2010

    Sep 22, 2010
    24,339
    13,402
    2,238
    Teachaaa
    Jinan, China
    Looks like it might be Cheetah Mobile, it's their style. Have you got anything like Clean Master, QuickPic, Speed Booster, CM Launcher, Battery Doctor, etc. installed?

    What launcher are you using, because that does look like CM Launcher, or one of the other "free"(adware) Chinese ones.
     
    #5 mikedt, Jan 12, 2018
    Last edited: Jan 12, 2018
    tube517 and Shotgun84 like this.
  6. Johnrock829

    Johnrock829 Lurker
    Thread Starter
    Rank:
    None
    Points:
    15
    Posts:
    4
    Joined:
    Jan 8, 2018

    Jan 8, 2018
    4
    0
    15
    Ok so nothing happens when I hold on to the floating ball. Any other suggestion.
     
  7. kblanco

    kblanco Well-Known Member
    Rank:
     #242
    Points:
    63
    Posts:
    152
    Joined:
    Feb 2, 2015

    Feb 2, 2015
    152
    61
    63
    Male
    How long has your ball with the advertisement been appearing? Usually the remedy is to work your way backwards by uninstalling your most recently installed app to see if it quits. If it still persists you can then reinstall the app and move on to the next app that you installed and repeat the process. Chances are you downloaded something that either comes with the ad embedded in it or perhaps an app you downloaded that can download advertisements itself in the background...
     
  8. Matthew Fiscus

    Rank:
    None
    Points:
    15
    Posts:
    1
    Joined:
    Jun 15, 2018

    Jun 15, 2018
    1
    0
    15
    Having the same issue, mostly from "wish shopping" can't find the app that is causing it. Screenshot_20180614-213328.png
     
  9. kblanco

    kblanco Well-Known Member
    Rank:
     #242
    Points:
    63
    Posts:
    152
    Joined:
    Feb 2, 2015

    Feb 2, 2015
    152
    61
    63
    Male
    Make a list of the apps that you've installed recently. One by one try disabling or removing those apps and see if the wish shopping thing goes away. You've probably downloaded something with a PUP (Potentially Unwanted Program) that downloads items in the background without telling you. Also go into Settings and look at Memory and see if there's an app that's using a lot of memory or other resources. You could try MalWareBytes which has an app on the Play Store to see if it comes up with anything. Some anti-virus apps (use the name brand ones, not the ones no one has never heard of) as they'll sometimes track resource usage by apps as well. Push comes to shove however, you might consider saving anything important - music, pictures, launcher settings and back ups if you have any or such - and doing a hard factory reset. A hard factory reset can be useful to clean out EVERYTHING but can also be troublesome depending upon how much you then have to restore.
     
  10. tube517

    tube517 Android Expert
    Rank:
     #33
    Points:
    693
    Posts:
    3,993
    Joined:
    Jun 7, 2010

    Jun 7, 2010
    3,993
    2,027
    693
    Male
    USA
    Do you have any GO apps or an app called S Photo Editor or the Peel Remote app?

    Uninstall if you have any of these.
     
  11. Hadron

    Hadron  
    VIP Member
    Rank:
     #6
    Points:
    2,218
    Posts:
    21,891
    Joined:
    Aug 9, 2010

    Aug 9, 2010
    21,891
    15,115
    2,218
    Spacecorp Test Pilot
    Dimension Jumping
    Sadly it's not just new installs that need to be considered. Sometimes updates of long-established apps bring nasty surprises (Peel Smart Remote went from a middling IR remote app to borderline malicious adware via an update, for example).
     
    tube517 and PitCarver like this.

Samsung Galaxy S8

Samsung Galaxy S8

Share This Page

Loading...