Flying Touch II 10.1 inch Google Android 2.1 GPS MID Tablet PC


I just purchased this and it is stuck in the infotmic screen. I saw someone mentioned something about a hard reboot; can you please explain how to do this? Your assistance is greatly appreciated.

I tried to contact the manufacturer who stated they have 24 hour live customer service but there was no one available and it only allowed me to send a message. :(