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Folders showing empty when connected to PC

Discussion in 'Android Devices' started by sargan, Sep 21, 2021.

  1. sargan

    sargan Member
    Thread Starter

    When I plug S20 via USB cable to my Laptop.
    Phone is discovered and shown s icon in 'myComputer'
    However when I double click on it the folder is empty.
    It should show Phone & card folder icons.

    I have checked and USB is selected for file transfer.

    S20 is running v11
    PC running W10
     



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  2. mikedt

    mikedt 你好

    Is the phone's screen on and unlocked when you connect it?
     
    #2 mikedt, Sep 21, 2021
    Last edited: Sep 21, 2021
    ocnbrze likes this.
  3. sargan

    sargan Member
    Thread Starter

    Yes.. aware that stops folders showing.
    I installed Sansung Dex to check ports & cables working.
    Now remo Ed Dex .....
     
  4. iBowToAndroid

    iBowToAndroid Android Enthusiast

    Phone screen needs to be on and unlocked, and you also need to give permission on the popup message that appears, asking for permission to access the device's files
     
    ocnbrze likes this.
  5. sargan

    sargan Member
    Thread Starter

    As confirmed yesterday … phone is on, screen unlocked … and confirmed as it appears in MyComputer.
    I have no on screen messages so cannot ‘accept’ them
     

Samsung Galaxy S20 FE 5G Forum

The Samsung Galaxy S20 FE 5G release date was 02 October. Features and Specs include a 6.5" inch screen, 12MP camera, 6/8GB RAM, Snapdragon 865 processor, and 4500mAh battery.

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